Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.
We're growing; grow with us.
Your day to day
The Analyst, Delivery Training will support the Global Delivery Solutions team in enabling our project managers to deliver projects efficiently and effectively, through the provision of consistent and easy-to-use processes and training.
Essential Duties and Responsibilities -
Maintain the Delivery Database, to record colleagues who have received training
Maintain the Delivery Portal, adding announcements and updating templates / pages as necessary
Support the Manager, Methods and Training with the development and delivery of a clear and relevant training curriculum, targeted where necessary to address key capability gaps, and including remote and online training as appropriate
Provide a go-to service for in-flight delivery teams
Produce high quality communications to keep the Delivery community up to date on all developments.
Support coordination efforts for the Global Delivery Solutions team
What we need from you
Education - Bachelor's or Master's Degree in Business, Strategy, Finance, HR or a relevant field of work, or an equivalent combination of education and work-related experience
Critical Expertise, Experience and Skillset:
2+ years progressive work experience in a corporate or hospitality environment
Experience with process management and/or training development or delivery; online training tool experience highly valued
Good problem solving skills and project management intrinsic
Genuinely collaborative : strong listening and emerging influential skills
Good level of communication skills (PowerPoint, Word) - good coach-ability
Prefer to have experience with CA PPM
What we offer
We'll reward all your hard work with a great salary and benefits including great room discount and superb training.
Join us and you'll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans
Intercontinental Hotels Group