Analyst - Flight Ops SMS & QA

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.

• Buddy passes for your friends so they can experience what makes us so great.

• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.

• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.

• Enjoy a 'Dress for your Day' business casual environment.

• Flexible work schedules that support work/life balance.

• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.

• We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Flight Operations SMS/QA Analyst works the Flight Operations SMS/QA Manager to lead both the Flight Ops QA and SMS Programs. With respect to QA, the analyst will help plan, schedule, conduct, and monitor audits and evaluations. For SMS, the analyst will work with Flight Ops Leadership to identify safety critical items inside of Flight Ops and run Frontier's SMS on all identified functions. Additionally, the analyst will upkeep and present SMS/QA data in various Flight Operations/companywide meetings.

Essential Functions

• Schedules, plans, and conducts audits for Flight Operations on a scheduled and random basis (30%)
• Conducts Safety Risk Assessments (SRA), as well as associated Root Cause Analysis (25%)
• Assists with preparation/presentation of Flight Operations Internal Leadership meetings, as well as companywide Safety Committee Meeting (10%)
• Follow up on outstanding SRA/SCA's, and Audit Findings (10%)
• Archives, documents, and data mines previous audits and SRAs (10%)
• Writes and upkeeps identified Manual sets (10%)
• Assists Flight Operations senior leadership in conducting investigations on high-profile events to determine the root cause and identify corrective actions. (5%)

Other Functions

• Assist in the Biannual external IOSA Audit

• Assist in the Biannual internal IOSA Audit

• Create quality control checklists

• Assist with the monitoring and evaluation Pilot dependability data

• Compile and present data from Pilot Incident Reports

• Assist with ongoing quality control projects that are in development

• Evaluates new technologies to enhance safety programs within Flight Operations

• Other duties as assigned by the Flight Ops SMS/QA Manager

Qualifications

• Bachelor's degree in Business, Aviation, Safety, Quality Assurance, or other related field

• 1-2 years of related experience in aviation, auditing, or related field

• Airline experience strongly preferred

• Auditing Experience preferred

• SMS experience preferred

• Project management experience preferred

• Familiarity with FARs

• Pilot, A&P, or Dispatch experience helpful

Knowledge, Skills and Abilities

• Strong communication (e.g., verbal, written, presentation) and interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization

• Ability to consistently hit all assigned deadline and due dates

• Working knowledge of airline operations required

• Basic understanding of Safety Risk Management Systems and processes.

• Basic understanding of airline manuals and operational requirements.

• Basic understanding of the Federal Aviation Regulations (FARs) and standard airline quality practices

• Ability to clearly and concisely communicate trends and results of data analysis to all levels of the organization

• Proven ability to quickly understand complex systems, analyses, and processes, and manage projects

• Excellent presentation skills

• Advanced critical thinking skills

• Must be detail oriented

• Ability to work in a team environment to achieve a collective goal

• Motivated self-starter

• Ability to coordinate multiple priorities

• Minimum age of 18.

• Must be authorized to work in the U.S.

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Some Audits may be outdoors and exposed to the elements

Physical Effort

Generally, not required.

Supervision Received

General Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Positions Supervised

None

Salary Range: $48,000 - $69,757

Please Note: This posting will expire on 4/26/24 at 4pm MT.

Workplace Policies:

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.