Analyst, Business Strategy & Analytics

Analyst, Business Strategy & Analytics

Who We Are:

The Chicago Bulls Business Strategy and Analytics Department is a team of strategic critical problem solvers who champion a continuous improvement mentality across the organization. Our mission is to collaborate with key decision makers across the business and empower them with data and insights to better serve our fans.

What You'll Do:

The Analyst will report to the Manager of Business Strategy & Analytics and support strategic business decisions across ticket sales, member service, and digital marketing. This role will:

• Use data and insights to drive revenue growth and improve our fan experience across all ticket products - including season tickets, partial plans, individual game tickets, and group sales

• Partner with other departments, primarily Ticket Operations, to recommend and implement strategic dynamic pricing and inventory decisions

• Build reports and dashboards to visualize and monitor pricing and sales trends in the primary and resale ticketing markets

• Assist in developing models for variable and dynamic pricing, inventory management across ticket offers, and product mix optimization

• Collaborate with the Data Strategy & Technology team to align on efficient data capture approaches that best enable our team to measure sales and service efficiency

• Find opportunities to improve manual processes through workflow automation and integrations between systems

• Identify relevant best practices from within and outside of the industry

• Perform ad-hoc analysis to address specific business questions and produce measurable insights and recommendations

What You Need:

• Bachelor's degree (or equivalent experience) with a consistent track record of professional and personal achievement

• 1+ years of professional experience, preferably in a consulting or analytical strategy role

• Proficiency in SQL, preferably working with Cloud Data Warehouses (Snowflake preferred)

• Experience in using BI tools to deliver effective charts, graphs, and visualizations (Tableau preferred)

• Expertise in Microsoft Excel and/or analyzing and synthesizing large data sets

• Experience using Microsoft PowerPoint

Who You Are

• Great interpersonal and communication skills with the ability to establish relationships and share findings with both technical and non-technical team members

• An eye for the details because data quality is paramount

• Analytical and problem-solving expertise that will help uncover and address inefficiencies

• High tolerance for nuance with the ability to adapt quickly to changes in the business

• Business literacy driven by the application of data and insights to drive strategy and results

• Entrepreneurial spirit that thrives in a high profile, small business, balancing multiple projects across different functions

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.