Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive. We serve our credit union members best by taking care of each other first. How might you help us help you?
Please note: This position can be remote, however preference is at our AZ of FL location.
The Business Intelligence Analyst will play an integral role in the Center of Process and Program Excellence (CPPE). This position will partner with the Senior Business Intelligence Analyst to support the identification of key performance metrics, building dashboards, and ensuring that improvements to the business are driven by data. The incumbent will support centralized survey creation, distribution, and analysis; using survey data to determine trends, make recommendations, and present data in a consumable format to drive decisions and fuel future project initiatives. The incumbent will utilize business data and statistical methods from various sources to provide insight into business performance and suggest areas for and methods of improving operations. The Business Intelligence Analyst will assist in the implementation of analytical methodologies, the interpretation of results, and the collection and analysis of external market data to provide benchmarks for comparison purposes.
Identify key performance metrics, build dashboards and ensure that improvements to the business are driven by data.
Support centralized survey creation, distribution, and analysis. Use data to determine trends, make recommendations, and present data in a consumable format to drive decisions and fuel future project initiatives.
Help identify business, technology, and process improvement opportunities to drive the development, and use, of Data Analytics throughout the organization.
Execute full life cycle: Requirements analysis, data collection, report development, data validation, system testing, and provide ad hoc analysis support.
Help define, evaluate, and analyze success metrics for various campaigns, trials, projects, and tests.
Work with stakeholders to formulate scope and objectives for new Business Intelligence (BI) initiatives/projects. Define project requirements by identifying key deliverables, phases and acceptance criteria and translate those requirements into BI solutions.
Work with the development teams and/or vendor to develop resource estimates for BI work.
Prototype data models, reports and dashboards.
Build relational data structures, including relationships between tables, grouping data, and following steps to perform analysis.
Manipulate and analyze data in a variety of formats (e.g., Excel, SQL, etc.).
Build strong relationships with cross-functional teams successful data mining and analytics activities are conducted.
Generate insights from various data sources to identify patterns, opportunities, challenges, and strengths. Reach concrete conclusions supported by facts.
Participate in special projects or perform other duties as requested.
Perform other duties as assigned
3-5 years experience in a relational database system such as SQL Server or oracle required.
2-4 years of experience with data analytics and data mining tools/applications required.
Strong analytic skills required.
3-5 years experience with Excel with analysis and reporting.
Programming course work and/or hands-on programming experience required.
Tableau or Qlik Sense/Qlik View preferred.
Knowledge, Skills, & Abilities
Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, and Trust
Strong business/client engagement and delivery skills.
Concise and comprehensive, written and verbal communication and documentation skills.
Strong problem analysis and resolution techniques.
Experience working collaboratively as part of a team.
A high degree of emotional intelligence.
Ability to manage multiple initiatives/projects, work in a fast-paced environment, and meet deadlines
Ability to exercise discretion and good judgment in making decisions
Ability to travel as needed to successfully perform position responsibilities
Ability to maintain the confidentiality of materials handled
Ability to be flexible and work under high pressure in a complex environment
Built on a foundation of community as a credit union service organization, PSCU helps our credit union owners by providing financial solutions that enhance their members' lives and protect their financial assets.
Our corporate value statements represent PSCU's commitment to providing the highest quality service to our member-owners. By practicing these values, we continue to meet the challenge of being a leading service provider in the credit union industry.
PSCU is a drug and smoke free workplace
To learn more about opportunities and what it's like to work at PSCU follow us on our Facebook Careers page https://www.facebook.com/PSCUCareers
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.
PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.
Pscu Financial Services