Analyst - Billing
Location: Binghamton, NY
Duration: 1 year
Major Roles and Responsibilities:
Responsible for the review and reconciliation of customer billing regarding: exception errors, Hilos and/or meter work. Ensures accuracy of account bills, including residential and commercial customer accounts.
Updates billing job parameters, OpCo, and Energy Supplier system tables, sub-ledge accounting data, standby rates, and/or Empire Zone information.
On a project basis, duties may include: business requirements analysis, prototyping, general design development, creating and performing test cases, product implementation, verification testing and production support.
Education & Experience Required:
Bachelor's degree preferred. Associates Degree with a minimum of 3 years relevant experience or High School/GED with a minimum of 5 years relevant experience required.
Minimum of 3 years of related customer billing experience.
Working knowledge of customer service and collections policies and practices.
Strong communication skills.
Effective problem-solving and organizational skills.
Strong analytical ability.
Able to multi-task.
PC skills, including MS Office Suite.
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.