Develop and/or administer employee benefits programs. Responsible for keeping informed of trends and developments in the area of employee benefits, health, welfare and retirement savings programs and recommending nature and timing of plan improvements. Provide high quality customer service, supporting employees inquiries and resolving issues related to the employee benefit programs.
Perform a variety of complex activities in the administration of health and welfare benefits programs. Research, analyse and formulate responses to employee requests via email and phone. Investigate escalated benefit and eligibility disputes and operational errors with application of benefit plan provisions and polices. Review recommendations with Supervisor.
Monitor and approve employee self-service requests in the HR Connect system. Resolve complex HR Connect enrollment issues. Audit payroll calculation results, benefits deductions taken/not taken and adjustments for off-cycle/on-cycle payroll processes. Conduct reconciliation of benefit plan premiums and eligibility, update systems as needed.
Reconcile vendor payments for benefits and services and initiate payment or provide stats to requesting department for vendor payment. Work closely with vendors to resolve issues and produce needed preports. Effectively create, update, report, and track annual Benefits budget and spend.
Process bi-weekly funding for and reconciliation for HSA and FSA plans. Review and analyze feedback files and audit reports, ensuring timely resolution. Partner with IT to resolve data file issues.
Project manage monthly dependent audit, partnering with Mercer to ensure data accuracy and timely enrollment resolution.
Work with vendors and IT/HRIS to gather and communicate system requirements, work with IT on systems solutions and design as needed, perform User Acceptance Testing and Approval of requested changes.
Conduct monthly review of ACA data ensuring offer of coverage is compliant, adjusting HR system as necessary to reflect accurate eligibility. Process annual 1095/1094 reporting requirements and ASC 450 reporting summary.
Recommend and partner to implement improved processes, analyses, and reports to more effectively meet Molina's HR goals.
Excellent communication skills, both written and verbal, are a must this position will interact with peers, upper management, business partners and vendors.Job Qualifications
High School Diploma
5-8 years HRIS & Benefits experience
Previous Benefits experience
Preferred License, Certification, Association
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.