Americorps Program Coordinator (Fall 2024)

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The AmeriCorps Program Coordinator oversees all aspects of running a program of Rebuilding Together, from meeting with clients and completing Home Assessments or from presenting to volunteer groups to managing project packing lists. This position is a great opportunity for someone who likes every day to be different and seeks experience in nonprofit program coordination. The AmeriCorps Program Coordinator meets with clients, activates community volunteers, organizes logistics, oversees rebuilding projects, collects data and compiles program reports.  The AmeriCorps Program Coordinator is involved in all aspects of our organization and work as part of our team to increase our capacity, efficiency, and quality of services.

Essential Duties & Responsibilities:

• Pursue a robust client and volunteer outreach strategy that will increase awareness of the program among our target populations, including: attending community meetings and other events; creating and distributing materials; contributing client- and volunteer-focused content for social media, newsletter, and website; presenting at community organizations and tabling at resource and volunteer fairs.
• Oversee the client application process for the program, including: assisting potential clients with the application, lead homeowner application intake, completing initial interviews with clients, completing home assessments, and tracking the client application/approval process in the database.
• Collaborate with staff to place volunteers with appropriate rebuilding projects or secure contractors, schedule projects and develop project timelines, get tools and materials on site, and meet with clients to ensure they know what to expect on project day.
• Ensure clients sign all necessary paperwork and agreements when opening and closing projects.  Accurately track client information to support internal communication and planning.
• Interview or survey homeowners after project completion to capture their experiences with Rebuilding Together. Report findings to the team and suggest solutions for improving our delivery of a high quality of services to homeowners.
• As a grassroots non-profit, all team members will have an active role in implementing larger rebuilding projects throughout the year.  They will assist with project logistics several times throughout the year, including checking in with clients throughout the project day, assisting with set up/tear down, and other behind-the-scenes project logistics.
• Maintain a record-keeping system for program services, including client and project data.  Evaluate program data and create reports on progress toward program goals.  Complete any paperwork and file closeout for each rebuilding project within the program.
• Develop and coordinate trainings, resources, and presentations on healthy housing for both homeowners and volunteers.  Encourage community and homeowner attendance through outreach

Requirements

Required

• Volunteer and client services experience; managing or coordinating other volunteers is a plus
• Proficient with Microsoft Word, Excel, and use of internet
• Ability to function in a fast-paced, collaborative environment where each team member must balance being organized and detail-orientated with being flexible and keeping up with changing scopes of project work
• Ability to communicate in clear and encouraging language with a diverse community and staff—in writing, in person, and over the phone

Preferred

• Experience with client relationship databases or willingness to learn
• Experience with housing
• Comfort with speaking and presenting in front of large groups--experience training or teaching adults/volunteers is a plus
• Ability to work equally well on independent projects as well as on collaborative, team projects
• Ability to speak, read and write in English and Spanish
• Bachelor’s degree or equivalent work/volunteering experience

Benefits

Living allowance over all 11-month terms of service:

• Full-time 40hrs/wk (1700hr term) - $23,500/term
• Part-time 20hrs/wk (900hr term) - $12,441/term
• Quarter-time 12hrs/wk (450hr term) - $6,221/term

Additional Monthly High Cost of Living Stipend:

• First Year Member – $500/month to cover high, local living expenses
• Second Year+ Member - $500/month to cover high, local living expenses[SM1]

Additional one-time payment for second year+ members of any AmeriCorps program:

• Full-time 40hrs/wk (1700hr term) - $600
• Part-time 20hrs/wk (900hr term) - $300
• Quarter-time 12hrs/wk (450hr term) - $150

Eligible for a relocation reimbursement of up to $300 for qualifying expenses.

Travel to one optional in-person Rebuilding Together event with other AmeriCorps members (Details TBD).

Health insurance including dental and vision plans (only available to full-time 1700hr members).

Professional development benefit of $800/member provided by RT National.

Mental Health benefit provided by RT National (covers 6 visits with a mental health professional OR 6 months of an online/tele-service subscription).

Education Award for qualifying education expenses or loans, upon completion of the term of service:

• Full-time 40hrs/wk (1700hr term) – $7,395
• Part-time 20hrs/wk (900hr term) – $3,697.50
• Quarter-time 12hrs/wk (450hr term) – $1,956.35

Federal student loan forbearance and interest accrual payment.

Positions are eligible for Public Service Loan Forgiveness.

AmeriCorps childcare benefit.

To learn more about our benefits and/or commitment requirements, visit our FAQ page on our website at www.rebuildingtogether.org/capacitycorps.