Children's Health Wylie , TX 75098
Posted 4 weeks ago
Job Title: Ambulatory Services Representative
Department: Pediatric associates of Wylie
Location: Wylie, TX (potential to float to Lovejoy Pediatrics as needed)
Shift: Days Monday-Friday
Job Type: On-Site
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Conduct the scheduling, registering and financial process initiation for out-patient appointments within the ambulatory clinics. This position is accountable for delivering excellent customer service, obtaining accurate information for the beginning process of the financial system, and accurately scheduling patients with the most appropriate service and provider. Results expected are patient and provider satisfaction, in addition to complete, accurate data for appropriate financial outcomes.
Responsibilities:
Receive appointment requests
Identify existing Medical Record Number (MRN) or create new MRN
Obtain correct demographic information as related to insurance information, etc.
Determine in/out of network, uninsured, under-insured, need for financial counseling
Offer financial screening to patient / payer
Triage / prioritize initial patient diagnosis referral using standard operating procedures
Complete and manage work queues in Epic
Review hospital services and Hospital Account Record (HAR) accuracy
Register donors and research participants
Monthly review of Daily Account Record (DAR) for Medicaid mismatches, research and obtain valid insurance authorization or refer to financial counseling
Obtain authorizations for admissions, liaise with access center
Facilitate diagnostic and ancillary scheduling
Review existing pre-visit orders link when necessary
Check patients in / out
Make follow-up appointments
Prepare and distribute new patient reminder letters
Organize and prepare patient packets, schedules, etc. for upcoming day's activities
How You'll Be Successful:
WORK EXPERIENCE:
EDUCATION
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.
Holistic Benefits - How We'll Care for You:
Employee portion of medical plan premiums are covered after 3 years.
4%-10% employee savings plan match based on tenure
Paid Parental Leave (up to 12 weeks)
Caregiver Leave
Adoption and surrogacy reimbursement >
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