Ambulatory Patient Access Representative - Hilliard CTH

Nationwide Children's Hospital Hilliard , OH 43026

Posted 2 months ago


Ambulatory Patient Access Representative

We are seeking an Ambulatory Patient Access Representative

  • Hilliard CTH

This position is responsible for the registration of inpatients and outpatients and/or the actual insurance authorization or precertification for provided services. As part of the hospital revenue cycle, the Patient Access Rep will obtain accurate insurance and demographic information to ensure that optimum payment is made to the hospital and physicians.


Hilliard Close to Home
4363 All Seasons Drive

Hilliard, OH 43026

SCHEDULE: (part-time; benefits eligible)

every Monday, 1:30pm

  • 10:00pm, and EVERY OTHER weekend, Saturday & Sunday

  • 11:30am 8:00pm


Why Nationwide Children's?

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children's Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We're 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we'll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children's Hospital. A Place to Be Proud.

What Will You Be Doing?

  • Interviews and registers patients in registration areas that report up through Patient Access

  • Obtains accurate demographic, insurance, and physician information on registrations

  • Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer

  • Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements

  • Performs other related duties as assigned.


What Are We Looking For?

To fulfill this role successfully, you must possess these minimum qualifications and experience:

  • High School graduate

  • One year pre-registration, registration, admitting, or customer service experience

  • Excellent Customer Service Skills

  • Ability to adapt to change positively in work flow and process

Advantageous capabilities and distinctions:

  • Associates degree

  • 1 2 years' experience in billing processes and insurance verification

  • Knowledge of impact of the revenue cycle on hospital operations

  • Familiar with medical terminology

Your Benefits, Your Wellness:

As an employer, Nationwide Children's recognizes the importance of the benefits we offer. We also recognize the importance of balancing your work and personal needs. Our benefits and Employee Wellness package is designed to:

  • Empower you to be a conscientious health care consumer through educational and wellness activities

  • Establish a work environment that promotes health and well-being

  • Support your financial protection and security in retirement

  • Most of our positions are benefits' eligible from day 1.

Minimum Physical Requirements:

  • Sitting frequently

  • Talking on phone/in person - frequently

  • Typing on a keyboard constantly

  • Physically Active - frequently

EOE M/F/Disability/Vet


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Ambulatory Patient Access Representative - Hilliard CTH

Nationwide Children's Hospital