LocationNew York, New YorkShift:Day Flex (United States of America)Description:
Support Our Patients. Support Our Community You Make It Possible
Ambulatory Care Network Supervisor Access and Scheduling
As the #1-ranked hospital in New York (U.S.News & World Report), NewYork-Presbyterian has a long tradition of bringing hope, health and healing to our communities. NYP is continuously implementing new programs to meet the unique needs of our communities, and strengthening those programs that exist. Our Division of Community and Population Health programs build upon, and tie together the Hospital's inpatient care coordination, Ambulatory Care Network, community outreach programs, and the effort of community-based providers. Now, we're seeking a Supervisor to help drive this work forward.
Step into the fast paced division of our Access and Scheduling Center in a role responsible for supervising and evaluating our Patient Financial Advisors. Participate in the execution of various projects, including those focused on access, scheduling, triage, and telemedicine. This role will be responsible for ensuring there is a seamless flow for our patients by effectively balancing work assignments, schedules and resources to respond to caller demand. Use your analytical skills to regularly assess operations, and help implement quality/performance improvement initiatives. Use your quality improvement skills to drive changes, from access to communication, with a goal of improving the quality of care for patients in the community.
Previous Supervisor experience, preferably in a union setting
Experience working in a community health setting
Ability to function independently with minimal supervision
Baccalaureate degree or a minimum of two years works experience in healthcare environment
Proven supervisory, interpersonal, communication, and customer service skills
Knowledge of insurance policies as they relate to outpatient services
Competence using and explaining advanced computer applications and telephone systems
Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.
Discover why we're #1 in New York and a best employer at: nyp.org/careers
NewYork-Presbyterian Hospital is an equal opportunity employer.
New York Presbyterian