Ambulatory And Procedural Obgyn Nurse Manager

NURSE MANAGER/ 40 HOURS DAYS/ AMBULATORY and PROCEDURAL OBGYN/ BWH MAIN CAMPUS

ABOUT AMBULATORY OB/GYN:

Ambulatory Obstetrics and Gynecology and Brigham and Women's Hospital is a department that provides comprehensive care to women across the lifespan. We are comprised of eight specialty practices. These include Gyn Oncology, Center for Infertility and Reproductive Surgery, IVF, Family planning, Maternal Fetal Medicine, General Obstetrics, General Gynecology, and Combined General ObGyn. Our practices are teaching practices; as such, medical students, residents, fellows, and researchers are part of our daily lives. We value a collaborative approach. Our management team considers it our mission to care for those who care for our patients. We are located within the Brigham and Women's Hospital main campus.

GENERAL OVERVIEW:

The Nurse Manager is a valued member of the clinical leadership team. The primary responsibility of the Nurse Manager is to coordinate and expedite the clinical operations of a multi-disciplinary team, ensuring an exceptional patient experience. The Nurse Manager reacts to the immediate operational needs of the practice, supervising and directing other members of the interdisciplinary team to further the coordination and advancement of the care of patients. Develops strong collaborative relationships across roles, disciplines and departments with a focus that ensures the needs of patients are addressed. The Nurse Manager is accountable for facilitating an appropriate response to the access needs of patients in alignment with practice-based resources.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1.Leadership: Coordinate and expedite clinical operations including, but not limited to:

• Directs, delegates, and monitors the quality of care the health care team delivers.

• Functions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect, and timely response to the patient's health care needs.

• Recognizes the impact of systems on health care delivery. Facilitates the development of workflows and pathways that ensure care coordination across all settings with particular attention to transitional needs.

• Facilitates huddles, promotes and models effective, respectful communication.

• Utilizes a critical thinking approach to problem solve and make decisions.

• Identifies and evaluates operational clinical needs and resolves concerns early.

• Role models and facilitate change within the health care team to respond to emerging practice and organizational needs.

• Fosters and implements innovative thinking to create alternative solutions.

• Manages all resources to support optimal care of patients seeking primary care services in the clinic, telephonically and electronically including; Gateway, telehealth, and other emerging care delivery models.

• Models and promotes health care team building and leadership skills. Applies leadership skills to facilitate effective team functioning and operations of the department.

• Develop strong collaborative relationships across roles and departments, focusing on ensuring timely access to emerging needs of patients are addressed.

• Occasionally participates on committees or broader organizational initiatives as required.

2.Management

• Provides clinical oversight and support to nursing staff and medical assistants in collaboration with the Medical Director and Practice Manager.

• Manages changes in Nurse/MA staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the practice are met.

• Authorizes hours worked by nursing staff and medical assistants, including any overtime. Direct recipient of sick and tardy calls for clinical staff.

• Assumes accountability for evaluating the performance of RNs, LPNs, and Medical Assistants under the delegation/direction of the nurse manager.

• Participates in the selection and supervision of staff.

• Mentors new staff and assists with orientation and staff development needs.

3.Quality and Safety

• Collaborates with nursing and practice leadership in setting quality standards for nursing care and developing relevant policies and procedures.

• Demonstrates ability to analyze, synthesize and apply data to drive optimal care delivery outcomes.

• Oversight for TJC readiness and quality programs.

4.Clinical Care

• Provides evidence-based, clinically competent nursing care in a culturally sensitive manner.

• Performs all clinical tasks and responsibilities of the BWH RN as permitted by licensure, scope and institutional policy.

• Performs skilled nursing tasks competently and demonstrates operational knowledge of procedures and equipment.

5.Technology

• Demonstrates technological literacy when using computerized information systems.

• Accesses, evaluates and uses data and information from various resources.

• Demonstrates effective use of computer-based information and practice management systems for population health management, decision support, reports relative to providing care, continuous quality improvement, and professional development.

• Provides input to the development of information systems that impact the provision of patient care.

• Facilitates and oversees staff use of health care technologies, able to develop, access, and apply reporting data.

QUALIFICATIONS:

Education:

• Graduate of an approved school of nursing,

• Bachelor in Nursing (BSN) required. Masters in Nursing (MSN) preferred.

• Current nursing licensure in the Commonwealth of Massachusetts required.

• Current certification is required or to be attained within two years from the date of hire. Certification must be maintained while employed in this position.

• Bilingual a plus.

Experience:

• Minimum 3-5 years of relevant clinical experience in OBGYN as a clinical nurse or nurse leader required.

• Recent procedural nursing experience preferred.

• Recent (within the last 3 years) ambulatory nurse management experience strongly preferred.

Skills and Abilities:

• Oversee daily operations, manage staffing and resources, and collaborate with interdisciplinary teams to optimize patient outcomes.

• Possess strong leadership, communication, and organizational skills.

• Lead and contribute to continuous improvement initiatives and maintain regulatory compliance.

• Possess interpersonal skills to interact effectively across roles, teams, and departments.

• Possess the ability to manage critical issues relating to patient care and changing organizational climate.

• Must exercise a high degree of professional judgment within the scope of licensure.

• Must work to ensure the highest patient care and clinical practice standards.