Ambassador - Supervisor

• Ambassador - Supervisor

Pay: $18.50 per hour

Job Type: Full-Time

Location: Tarzana, CA

Shift/ Schedule: Monday-Friday (10am-4:30pm)

Must Have: 2 Years Drivers License

Essential Duties and Responsibilities

• Direct patrons where to park.

• Verify the "bank" of cash provided for change and necessary supplies at the start of each shift.

• Issue tickets to customers, recording the required information on each ticket.

• Collect payment either through cash, credit card or validation always securing cash according to the company's standard operating procedures.

• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.

• Provide the correct change for cash transactions and issue a receipt for all fee transactions.

• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.

• Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.

• Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.

Non-Essential Duties and Responsibilities

• May be asked by local management to complete small cleaning or maintenance tasks according to the company's maintenance checklists.

• Other special projects as assigned by location management.

Minimum Job Qualifications:

• You are at least 18 years old.

• High School degree preferred.

• One year of related experience with cash handling.

• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.

• Ability to safely drive a standard or automatic transmission vehicle.

• Ability to work in a fast-paced environment.

• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

• Ability to provide customer resolution in a professional and friendly manner.

What Propark will provide for you:

• Amazing management team who will truly care about you.

• Flexible scheduling as well as the opportunity for overtime.

• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!

• Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!

• Opportunities to build a career - many in our senior management teams began their careers in this role!

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle toolsor controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objectsup to 25lbs.

Work Environment: the employee may be subjected to weather conditions prevalent at the time. Theemployee is regularly exposed to fumes and airborne particles. The noise level in this work environmentcan range from minimal to moderate.

Application Question(s):

• Do you have a valid driver's license (at least 2 years)?
• Can you drive a manual (standard, stick-shift) transmission?
• Etc.

What we're looking for:*

• Help motivate and lead staff in promoting teamwork and a customer service environment.

• Respond to customer inquiries and complaints and assist with completing accident/incident reports.

• Assist with training, scheduling, and evaluation of staff.

• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.

• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.

• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.

• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.

• Perform valet, attendant, or cashier duties as needed.

What's in it for you?

• We promote from within - park your career here!

• Free Parking!

• Flexible scheduling; paid Holidays and Wellness.

• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

• (FT Employees) Paid vacation and an extra day-off on your birthday!!

• (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance!

Must haves:

• You are at least 18 years old.

• You have a valid driver's license and have been driving for at least 2 years.

• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.

• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.

• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

• You have at least one year of related parking and/or customer service experience.

• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.

• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.

• Your friends describe you as trustworthy, loyal and dependable.

• You are self-sufficient, resourceful, collaborative and decisive.

• You see a challenge as an opportunity and are looking for a position with a chance for growth.

• You have a flexible schedule meaning that the position may require working weekends and holidays.

• You have very strong conversational communication skills.

• You have an exceptional way with people and you want more.

Good to haves:

• Valet parking: 1 year+
• Customer service: 1 year+
• This list is not all-inclusive. The full job description will be provided at your interview.

Free parking while on shift at your assigned Propark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.