Identifying customers' needs and tailoring solutions accordingly
Processing purchases, returns, and exchanges using our custom point-of-sale system
Being an expert on the Everlane brand and on all Everlane products, including sharing personal experiences
Offering styling + fit advice
Maintaining the appearance of our space
Gathering customer feedback and sharing it with the leadership team
Helping with in-store events
Knowing the ins-and-outs of our existing online experience, placing orders for items that are unavailable in store
Communicating consistently with headquarters (just a few blocks away from the store)
Passionate about helping others
Ability to think quickly on your feet and problem solve creatively
Comfortable with ambiguity, adaptable to a high-change environment
Ambitious and self-motivated
Ability to juggle multiple tasks
Keep cool under pressure
Work a minimum of two days a week, with availability on weekends and holidays
Bonus points for previous retail experience
You wear and love Everlane!
At Everlane, we're rethinking the way retail works. We have no middlemen taking their cut and no brand markups. Instead, we design our own luxury basics and sell them exclusively at a fraction of the traditional retail price. Since launching in November 2011, Everlane has attracted over 1,300,000 members and has been featured in The New York Times, New York Magazine, The Economist, Elle, and GQ.
Please note before submitting an application: as a company, we take hiring very seriously. Interviewing with Everlane may include video and phone interviews, written projects, and/or on-site interviews. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.
Everlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.