Amazon Business SMB Sales Manager

Amazon.Com, Inc. Boston , MA 02298

Posted 2 months ago

The Amazon Business Marketplace launched in 2015, with the goal of serving business and institutional customers from-operators all the way to large multinational corporations. Our goal is to help our customers configure their Amazon Business accounts to maximize productivity and profitability benefits we can bring to their purchasing processes. Over the past year, we have brought on hundreds of thousands of customers and tens of thousands of business sellers. In the Amazon Business Marketplace, customers have access to millions of business-priced items, as well as the entire Amazon.com marketplace. We offer additional features like Free 2-day Business Shipping, workflow and approvals management, detailed reporting, shared payment methods and tax exemption certifications.

Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com. Our managers define strategy and execute tactical plans to help commercial small and medium sized companies with annual revenues $25MM to $250MM, reinvent the way they buy indirect supplies for their companies.

This leader of leaders opportunity is located in our Boston, MA office and will have dual scope of responsibility. First, to drive the operational excellence of the Northeast SMB region that currently consists of 2 sales managers and ~24 account executives. Secondly, to be the strategic Regional Head for the SMB Commercial vertical. This sales innovator will be challenged to define and architect the exponential growth of a multi-billion dollar start up within Amazon.

The ideal candidate will have experience building sales teams from scratch, growing the sales leadership skills of other leaders, consistently delivering multi-million $ quotas, executing sales strategy and tactics, developing cross-functional relationships, and voice customer feedback to internal stakeholders.

Responsibilities

  • While always placing the customer first, lead the team to deliver results by executing daily, weekly, and monthly targets in support of operating objectives

  • Ownership in the continued build-out and documentation of infrastructure practices and processes for acquiring customers

  • Constantly strive to raise the bar in terms of talent, execution, process design, goals, and incentives

  • Hire and develop senior leaders to support the continued expansion

  • Partner with Sales Operations and Marketing to test, measure, and execute acquisition ideas

  • Partner with Category and Product Management teams to provide customer perspective and engagement opportunities, as well as customer-driven product improvement ideas

  • Present results in weekly and monthly Business Review meetings to key internal stakeholders and executives

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Amazon Business SMB Sales Manager

Amazon.Com, Inc.