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Position: CLO ALS Technical Officer
Physical Location: Central Loan Operations, Tupelo
Reports To: CLO Manager, Christi Jones Sudduth
Working Conditions: Normal, no adverse or hazardous conditions
Job Group Category: Exempt
Work Hours: M F 8:00 5:00
Primary Purpose: (Summary of major reason this job exists)
The Advanced Loan System (ALS) is a complex mainframe based loan accounting and servicing system. It integrates into numerous systems within the company. Detailed knowledge of ALS functions and how they integrate and impact other systems is a critical function for protecting company assets, ensuring regulatory compliance, and preventing unintended outcomes. The CLO ALS Technical Officer assists department management and department personnel with managing the use of ALS. Additionally, the ALS Technical Officer assists with loan related questions and issues regarding ALS, eForms, NetTrax, loan platform, loan documentation, regulatory compliance, exceptions, XNet, policy, procedure, branch manuals, and other general loan questions.
Leads CLO conversion team when converting merged or acquired banks from system to system. Performs training and creates supporting training plans for conversons.
The ALS Technical Officer ensures proper quality control over ALS functions within CLO and maintains a strategic relationship with ALS Programmers and Quality Assurance liaisons.
Principal Duties and Responsibilities:
(Majority of duties performed, but not meant to be all inclusive or to prevent other duties from being assigned)
Specialized knowledge of ALS functionality:
Account level parameters
System level parameters
Regulatory compliance integration
Customizations and system integrations
Perform peer training for processes and procedures in the loan servicing area, including but not limited to problem resolution, maintenance, and specialized lending areas
Knowledgeable in regulatory compliance to ensure ALS is processing accounts within regulatory guidelines and escalate potential issues to CLO management
Reviews all ALS vendor provided updates, coordinates, and assigns priority based upon servicing and compliance risk
Authors and updates loan servicing procedures including ensuring problem resolution procedures and maintenance procedures are synchronized
Superior skills in the proper input of loan information into loan platform system in order to ensure accurate loan documentation is generated and information is properly uploaded to ALS
Assists management with all projects including development of new processes and enhancements to current systems
Assumes supervisory responsibilities in the absence of Loan Servicing Manager
Monitors all processes related to the Shadow Accounting functionality in ALS
Escalates, prioritizes, and assists CLO Quality Control ensuring relevant processes are being tested
Supports branch personnel in the proper set up and processing of complex loan transactions, including modifications, participations, and tiered commitments to ensure system functionality supports the loan agreement
Must have the ability to adapt to changing environments as workflow is adjusted for regulatory and workflow processes
Performs other duties as assigned
Job Specifications: (Knowledge, skills, and abilities normally required for competent performance in the job)
High School Diploma with prior banking experience
College Degree or applicable career experience
Close attention to details and good organizational and analytical skills
Understanding of loan products and functionality
Professional written and oral communication skills
Ability to operate standard computer and office equipment. i.e. e-mail, copier, scanner, adding machine
Knowledge of NetTrax and understanding of CLO workflow
Experience with loan documentation for multiple states, to include loan notes, deeds of trusts and mortgages, security agreements, and loan agreements
Knowledge of loan functionality including payment processing and interest accruals
Advanced knowledge of ALS
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.