Allo Norfolk Residential Installation Technician I

Nelnet Norfolk , NE 68701

Posted 3 weeks ago

Overview

Here's the deal:

Not all heroes wear capes, at ALLO they were green and they install fiber-optic service. Our customers downright euphoric when the ALLO van pulls up.

And there's no hype involved, our technicians prove that ALLO service is more than just light-speed technology. Installation technicians juggle new challenges, new environments, and new people every single day and they do it with a smile knowing they're setting the stage for a customer's entire ALLO experience. So when you hear whispers in a crowd, when you notice stares on the street, it's not a bird, it's not a plane, it's ALLO fiber and we're truly here to save the day.

Knowledge and experience are essential, we need applicants with real construction experience, but character is just as important. We look for those who have a natural instinct for our core values:

Honest, Local, Exceptional, and Hassle-Free. Each day at ALLO is a new experience, learning opportunity, and challenge. If you can see yourself fitting into this growing team, let's talk about GIG things together.

Responsibilities

Here's a typical day:

Primary Duties:

Start your day knowing it probably won't be typical and brand new tasks not listed below are bound to come up. Prepare various types of cables.

Install fiber-optic lines and various types of splice closures. A little dust can have a big impact, you'll field polish connectors to improve service consistency. Single fiber splicing.

Re-adapt. Then re-adapt again. No two days are the same.

Competently operate a light source and power meter. Identify different types of equipment such as telephone systems, fax machines, IP related equipment, set top boxes, wireless routers, network switches and ensure functionality of all equipment. Maintain and inspect equipment at installation and troubleshoot effectively to quickly correct problems with service.

Ensure that all cables and cable accessories required for television, internet, and phone are working properly and are in good working condition. Go the extra mile at every opportunity for the customer. Ability to accept periodic assignments that involve travel away from immediate home office area based on client needs, business needs and project scope.

A gym membership isn't required but you will be expected to lift up to 80 pounds. Other duties as assigned.

Qualifications

Here's what you'll prove at the interview:

EDUCATION:

  • High school diploma or equivalent

  • Associates degree or 2-4 years' equivalent work experience

EXPERIENCE:

  • Ability to learn and grasp new concepts on the job

  • Clean MVR to drive ALLO Communications vehicles

  • Ability to work evenings and weekends

Here's what you'll bring to our team:

General Knowledge of Microsoft OS Ability to troubleshoot and work through problems in a logical manner Understanding of email clients and how to configure them Experience in wire fishing and pulling No fear of heights or tight spaces Ability to lift 50 lbs. Knowledge and ability to work with power tools Time management and organizational skills Prompt attendance to work and scheduled job sites Capability of being part of a team and working closely with other team members Obtaining and maintaining ALLO Communications required tool supply Safe handling of all products Accurate paperwork (time sheets, change orders, delivery tickets) On-call rotations once trained to a competent level Ability to QA/QC installs performed by peers and relay information succinctly Effectively communicate with subscriber and organization when working advanced troubles MDU/MTU fiber optic installations Understand the basics of network routing protocols Ability to travel outside of the home office area for extended periods of time based on project and business need.

EEO Statement

ALLO, A Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, A Nelnet Company may request such accommodations by contacting ALLO, A Nelnet Company Talent Acquisition & Recruiting. ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace



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Allo Norfolk Residential Installation Technician I

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