Alarm Dipatch Operator - Rexburg

Avantguard Monitoring, LLC Rexburg , ID 83440

Posted 3 months ago

Alarm Dispatch Operator

Rexburg, ID

What do we do?

We are AvantGuard Monitoring, one of the fastest growing monitoring companies in the nation. What makes us different is that we live our core values. To be successful at AvantGuard, first you need to care for others and have fun, be innovative, maintain meaningful relationships, provide quality service, and create an environment of trust and teamwork. We monitor burglar and fire detection systems. We are the voice on the other end of the system when a subscriber needs help. We protect and save lives every day. We are heroes!

Hours:

Although we offer flexibility with our hours we do look for specific shifts to be covered each month. Currently for the month of October we have these specific shifts available:
7:00 am to noon, 12:00 to 4:00 pm, 3:30 to 7:30 pm, or 10:30 pm to 3:00 am. (12 day shifts available, 4 swings shifts, and 4 graveyard shifts)

If none of these times work for you that is okay! We would still love for you to apply.

What do we offer?

  • Flexible scheduling

  • Part-time work 15-29 hours

  • Starting pay $12.50/hour

  • Tuition reimbursement up to $1,000/year

  • Company parties

  • No Sales

Essential Functions:

  • Process alarm signals quickly, accurately and professionally in stressful situations in English

  • Dispatch the proper authorities verify that help is on the way and notify responsible parties

  • Accurately document all responses for the alarm on the computer

Job Requirements:

  • Work in a fast-paced environment

  • Learn and use new software to complete multiple tasks

  • Type a minimum of 40 wpm

  • Willing to work 2 Sundays/month and help out on holidays

  • Punctual and consistent attendance

  • Sit for prolonged periods of time

  • Ability to multi-task

Experience Qualifications:

  • Must be 18 years of age or older

  • High School Diploma or GED

  • College experience is preferred, but not required

  • Customer service experience in a fast-paced environment

  • Pass a pre-employment drug test and background check

Check out what AG is all about at


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Alarm Dipatch Operator - Rexburg

Avantguard Monitoring, LLC