LAZ Parking Myrtle Beach , SC 29572
Posted 4 days ago
The Spirit of the Position: 12am-8am $16.00/hr
The Shift Supervisor oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all areas that have a need for supervision.
Principal Job Duties:
License Plate Inventory
Ensures staff adheres to rules of conduct, policies, and procedures. Supervises, mentors, and trains staff on day-to-day activities.
Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help. Assist customers over intercom system, in lobbies, lanes, and in the parking office. Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management
Assists with periodic training as needed. Resolves customer service issues or questions as needed. Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base. Accept monthly and debit payments and process credit cards. Basic computer skills in the parking revenue control system (add/delete accounts, key in required information from monthly applications). Other related duties as assigned.
Requirements:
Skills:
Ability to speak, read, and comprehend the English language.
Must be open to feedback, differing opinions and other points of view.
Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement.
Excellent teambuilding and interpersonal skills.
Physical Demands:
Benefits:
Growth Opportunities Medical/RX Dental Vision 401(k) with Employer Match Life + Disability Benefits Supplemental Health PTO Health Coaching Employee Assistance Program (EAP) Wisely Paycard Option Employee Referral Program Flexible Schedule
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
LAZ Parking