Airport Network Administrator

Scope of Work

The Airport Network Administrator possesses advanced knowledge and experience in managing network infrastructures. The role involves the deeper management of VoIP, Cisco, and Extreme systems, as well as responsibility for camera systems and access controls.

The items below are intended to describe the general nature and level of work performed by an individual assigned to this position. These are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the City as the needs of the City and requirements of the position change.

Essential Job Duties

• Design, configure, install, and troubleshoot VOiP telephony and related systems.

• Oversee the administration of Cisco and Extreme routers, switches, and related network hardware.

• Proactively monitor the network for potential issues and work to prevent outages.

• Lead the maintenance and troubleshooting of camera systems and access control systems.

• Collaborate with Electrical team offering mentorship and training.

• Engage with Airport Administration for high-level planning and complex problem resolution.

• Create and update documentation on network infrastructure, configurations, and processes.

• Spearhead network security initiatives and ensure compliance with industry best practices.

• Lead network-related projects as required.

• Ensure compliance with security policies and procedures.

• Collaborate with other team members and departments to ensure the network infrastructure meets organizational needs.

• Stay current with the latest network technologies and trends and recommend improvements.

• Will be on-call for after-hours support and issue resolution as needed.

• Subject to recall 24/7.

Physical and Environmental Conditions

This job may require sitting or standing for extended periods of time, as well as the occasional lifting of equipment or materials weighing up to 50 pounds.

Required Qualifications

Knowledge, Abilities, and Skills

• Experience managing VOiP phones, access control, and camera systems.

• Knowledge of network protocols, network security, and network infrastructure.

• Experience with Cisco and Extreme networking devices is a plus.

• Strong troubleshooting skills and the ability to analyze and resolve technical issues.

• Excellent communication and collaboration skills.

• Ability to work independently and as part of a team.

• Familiarity with Microsoft Active Directory, DNS, DHCP, and LDAP is preferred.

• Strong organizational skills and attention to detail

• Ability to work well under pressure and meet deadlines.

• Ability to read and interpret technical materials.

• Strong written, oral, and interpersonal communication skills

• Willingness to learn and take on new challenges.

Minimum Education, Experience, and Certification

• An Associate Degree in Information Systems, Computer Science, or a related degree plus one year of experience in a related field is required. Four years' experience may be substituted for the Associate's degree requirement.

• Must maintain a valid driver's license.

• Must obtain CompTIA Network+ certification within one year of hire.

• Must obtain Cisco Certified Network Associate (CCNA) certification within three years of hire.

This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the organization's ongoing needs.