Airport Landside Operations - Landside Agent

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Description

Tulsa Airports Improvement Trust (TAIT) supports an inclusive and collaborative culture, healthy work/life balance, stability, and offers a comprehensive benefit package. Benefits include employer-paid health and life insurance, 13 paid holidays, personal time off and retirement. Starting pay for this non-exempt position is $16.10/hour + shift differential, with eligibility for two 50 cent pay increases within the first 180 days for satisfactory performance. Work hours are 4pm-12am five days per week with two consecutive days off.

The landside agent maintains a safe, secure, and convenient curb management. This role ensures that all airport safety and security regulations as well as the ground transportation policy are being adhered to with a tactful and helpful demeanor. The primary responsibilities are as follows:

• Maintains the efficient operations of roadways and ground transportation activities for passengers' active loading, unloading and vehicular traffic.
• Directs traffic in often times heavily congested and emergency areas; assists with medical emergencies by clearing space for emergency vehicles
• Operates a two-way radio to transmit and receive information regarding traffic, emergencies, lost and found issues, flight information, etc.
• Communicates clearly and effectively to answer questions regarding traffic, parking, travel directions, and complaints with customers, employees, and contractors within the airport

Requirements

Education & Experience: Graduation from high school or possession of a General Educational Development Certificate (GED) required; post-high school training, experience in safety and security and customer relations experience is a plus.

Knowledge, Abilities and Skills: Ability to communicate effectively in difficult situations, and write legibly; ability to follow verbal and written instructions; and the ability to understand and influence the behavior of customers or the public in order to achieve job objectives and cause action or understanding. Must demonstrate ethics and integrity; be open to new ideas and challenges; display drive and purpose.

Physical Requirements: Physical requirements include frequent standing and walking on hard surfaces for extended periods in frequent inclement weather; occasional lifting, carrying, pushing, and pulling up to 50 pounds, occasional balancing, kneeling, bending, reaching, handling, feeling, smelling, and twisting, crawling and climbing; possess vision, speech, and hearing sufficient to perform essential tasks.

Licenses and Certifications: Possession of a valid driver's license; ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.

Working Environment: Working environment is primarily outdoors in various weather conditions, with occasional indoor work as necessary. Position subject to occasional call back in emergency situations. Must be willing to work any shift including nights, weekends and holidays. Uniform golf shirts and appropriate cold-weather gear will be provided.

Notes: This classification is a "safety sensitive" position as defined by the United States Department of Transportation drug and alcohol testing regulations, the Oklahoma Standards for Workplace Drug and Alcohol Testing and Oklahoma Medical Marijuana Laws. As a "safety sensitive" classification, you will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana.

This job description lists only the primary job duties normally assigned to this position, but does not restrict the performance of other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.