Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Airport Emergency Dispatcher - International Airport

Expired Job

City And County Of Denver Denver , CO 80201

Posted 3 months ago

About Our Job This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits.
On-call positions may have routine or variable work schedules.
Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 61.4 million passengers last year and generating more than $26 billion for the region annually.
DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment.
Denver International Airport (DEN) is hiring an Airport Emergency Dispatcher (AED) to join our Communications Center team.
The Airport Emergency Dispatcher (AED) job duties encompass four principal functions: (1) emergency/ non-emergency Call Taking, (2) Providing Information, (3) Dispatching, and (4) Using Resources and Equipment.
In 2017, the Communications Center answered over 182 thousand calls for service and created over 57 thousand computer-aided dispatch call-taking cards.
Call Taking Obtains complete, accurate and appropriate information from calling party Communicates effectively with various types of "difficult" callers (emotionally upset, abusive, nuisance, non-English speaking, TDD, intoxicated, mentally unstable, speech-impaired, children, elderly) Summarizes (in written form) incidents, descriptions and other information obtained from callers using clear, concise and appropriate language in an organized, complete and accurate manner Providing Information Determines what information, if any, should be provided to the public, other agencies, and the media Explains departmental policies and procedures, and legal processes to the public, other agencies, and the media Advises citizens of appropriate actions to take in various emergency and non-emergency calls for service Dispatching Determines appropriate personnel and resources to dispatch to incidents Communicates effectively with field units, verbally and in written form (e.g., broadcasting, receiving, and exchanging information) Directs and coordinates appropriate field unit response Initiates and coordinates allied agency response, when appropriate Monitors, coordinates and accurately updates status information regarding field units and incidents Using Resources and Equipment Uses appropriate automated data bases (e.g., vehicle, criminal history, driver license, wants and warrants, stolen property, gun, and various specialized data bases) and reference materials (codes, wanted lists, directories, manuals, etc.) to obtain or accurately update information Uses telephone system and related equipment, radio broadcasting equipment, closed circuit television equipment, alarm monitoring system, and/or computer-aided dispatch (CAD) system properly when receiving and dispatching calls for service About You It takes a special person to meet the demands of public safety communications.
It requires having to do several things at once, sometimes during life-threatening situations.
A slow or improper response to a call can result in serious injury or further harm.
The position requires maintaining composure, and keeping emotions in check, even in very difficult and emotionally charged situations.
We are looking for a dispatcher that can perform effectively under adverse conditions, 'bounce back' from negative situations, perform duties under extreme pressure without delay, conduct himself/herself ethically and morally on and off duty, have the ability to listen while at the same time perform various tasks, and operate dispatching equipment.
You will work in a 24/7/365 Public Safety Answering Point that operates in a high visibility and accountability environment, interacting with many different people on a daily basis, often at the same time.
This position is also the first step to becoming an Airport Communications Specialist and a great place to grow in the aviation community.
In addition the ideal candidate would have the following: Degree in Criminal Justice, Emergency Medical Services, Fire Science Technology, Aviation Management or a related field.
One or more years of experience in an emergency services environment.
One of more years of experience in a Public Safety Answering Point (PSAP). Possession of Communications Training Officer (CTO) certification (APCO, NENA, or PSAP agency developed) Completion of basic public-safety telecommunication training course (APCO, NENA, or PSAP agency developed) ICS 100, 200, 700, and 800 We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Two (2) years of public contact experience dealing with individual problems and applying policies, procedures, and/or legal guidelines; or two years of experience in call taking or dispatching for emergency services.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
Must pass an initial pre-security clearance screening and obtain an OSN (Operator Security Number) from CBI (Colorado Bureau of Investigation) through successful completion of a certification as a condition of employment.
Must take and pass an online test every two years to maintain certification.
By position, may require a Colorado Class "R" Driver's License by the completion of probation.
Licenses and certifications must be kept current as a condition of employment.
FBI Background Check:
FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
By position, a pre-employment physical/drug test may be required.
Colorado Bureau of Investigation (CBI) Background Check required:
Must pass a CBI background and fingerprint check, and obtain and maintain CBI certification as a condition of employment.
Must take and pass an online test every two years to maintain certification.
Shift Work / Snow Duties / Emergency Incidents: this position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends and holidays). Mandatory extended/additional shifts can be required.
Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays.
About Everything Else Job Profile CA2810 Airport Emergency Dispatcher To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $24.06 - $35.13 Agency Denver International Airport Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Specialist Airport Kiosk

Bose

Posted 1 week ago

VIEW JOBS 12/2/2018 12:00:00 AM 2019-03-02T00:00 Job Description Sales Specialist As a Sales Advisor you will create extraordinary experiences inspiring customers to own Bose products. You will skillfully uncover the customer needs and identify the best solution. You will be curious about products, initiatives and engagements and agile in applying the learning. You will bring customers closer to the Brand with enthusiasm, sharing stories and demonstrations that enhance the customer experience. Role has responsibility for: Creating extraordinary experiences Selling products and services offered in our stores Delivering outstanding personalized customer engagements Building customer relationships to create Bose owners Assist in tasks associated with effectively operating a Bose Retail Store Primary Responsibilities: Achieves individual and team sales goals through the use of “customer first” engagement strategies and by employing Bose engagement tools as appropriate. Delivers on our Brand promise through exceptional customer focus and service Demonstrates passion, enthusiasm, drive and confidence to succeed. Increases customer base through building customer relationships and active participation in personal trade activities Helps to implement Bose visual merchandising standards and execute promotional strategies Positive approach and willingness to participate in all store trainings and certifications to continually enhance effectiveness and customer experience Transfers value by recommending products based on benefits, not merely technical features Key Performance Indicators: Achievement of daily, weekly, monthly individual and store sales goals Store team premium sales Conversion Email capture compared to goal Individual Average Ticket Productivity Results (sales per hour worked) units per transaction Individual Mystery Shop scores compared to goal Core Competencies: Models Bose Essence & Values at all times Strong interpersonal skills: approachable, empathetic, engaging, good listener, authentic, respectful. Professional and positive demeanor in words and actions, body language and grooming. Excellent written and verbal communication Strong individual sales, engagement and demonstration skills Accurately assesses customer needs, wants and priorities while building sincere connection and gain customer’s trust 'Asks for the sale' using tactful words and appropriate timing Holds self accountable for attaining sales results Builds and maintains a clientele of new and repeat customers and stays in touch with each as appropriate Displays commitment to customers, team and business Functional Competencies: Retail sales in premium-branded, service-orientated store Passion for and understanding of Bose products and our technology portfolio Confident and proficient in using current digital technologies Consumer Electronics industry helpful Job Specifications: Reports to Store Manager Flexibility with schedule, as hours worked will be based on the needs of the business. Other duties as assigned Education/Experience: High School Diploma Must be at least 18 years of age Minimum 2 years related experience BOSERSR Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information. Bose Denver CO

Airport Emergency Dispatcher - International Airport

Expired Job

City And County Of Denver