Air Traffic Control Specialist (Western Service Area Quality Assurance Specialist)

Department Of Transportation Des Moines , WA 98198

Posted 2 months ago

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  • Duties

HelpDuties Summary

This position is located in the Air Traffic Organization (ATO), Safety and Technical Training Service Unit, Safety Directorate, Quality Assurance Group, Quality Assurance Western Service Area (WSA) Team, AJI-1240. The Quality Assurance Group is responsible for identifying possible safety-related trends in the National Airspace System (NAS) rather than addressing single occurrences, and for ensuring all policies and procedures are being followed correctly.

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Serves as a Western Service Area Quality Assurance Specialist located in Des Moines, WA. Applies experience separating and controlling air traffic in a Federal Aviation Administration (FAA) terminal or en route air traffic facility, after being fully certified and in receipt of an Air Traffic Control (ATC) Certification or Facility Rating, to evaluate individual air traffic events and incidents for risk and to aggregate the information to create safety data. This work is critical to the safety of the National Airspace System (NAS) and contributes to the FAA's Safety Culture efforts.

As a senior air traffic control specialist, serves as a principal technical specialist responsible for applying comprehensive technical knowledge of and experience with the FAA ATO Quality Assurance and Quality Control and/or training processes to audit air traffic operations in the assigned service area and report findings and to analyze data to identify the areas of highest risk and recommend mitigations.

Assists facilities with their risk mitigation efforts by using comprehensive knowledge of and experience with Air Traffic safety data such as the quality control, training and quality assurance data contained in systems such as the Comprehensive Electronic Data Analysis and Reporting (CEDAR) system.

Collects and analyzes safety data to identify safety hazards and develop recommended actions to mitigate such hazards. Integrates risk reduction, investigations, and safety risk management to identify collision risks and recommend solutions.

Applies specialized work experience in the area of risk analysis to identify causal factors and determine corrective actions. Conducts remote independent assessments in order to evaluate the effectiveness of SMS performance and operations in the service units. Evaluates the effectiveness of controls used to mitigate hazards identified via the Safety Risk Management (SRM) process and the effectiveness of air traffic control facilities internal quality control efforts.

Assists in the review and analysis of safety data by applying rules from the aviation industry, FAA, ATO and AJl regulations, policies, and guidance, to include: JO 7210.632, ATO Occurrence Reporting; JO 7210.633, ATO Quality Assurance Program; JO 7210.634, ATO Quality Control, JO 7110.65, Air Traffic Control, JO 7210.3, Facility Operation and Administration, and JO 8020.16, ATO Aircraft Accident and Incident Notification, Investigation, and Reporting.

Routinely represents AJI as a principal point of contact to internal and external stakeholders including other Federal Agencies. Serves as a principal contact for all quality assurance initiatives.

Develops responses to inquiries and reports from external agencies such as the National Transportation Safety Board (NTSP), General Accountability Office (GAO), the Department of Transportation (DOT) and Congressional representatives. Contacts include AJI staff, FAA, and industry wide staff and officials involved in risk analysis as well as other facilities, system users, the public and the media.

Travel Required

Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Supervisory status


Promotion Potential


  • Job family (Series)
    2152 Air Traffic Control

  • Requirements

HelpRequirements Conditions of Employment

  • US Citizenship is required.

  • Selective Service Registration is required for males born after 12/31/1959.

  • Must submit an SF50 (See Required Documents)

  • Designated or Random Drug Testing required.


Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED experience equivalent to the next lower grade/pay band (FG/GS-13/FV-I) in the Federal government or non-Federal equivalent. Specialized experience is defined as that which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position, and is typically in or directly related to the line of work of the position to be filled.

Qualified applicants must also demonstrate experience in a military or civilian air traffic facility that provided a comprehensive knowledge of appropriate air traffic control laws, rules, and regulations. Creditable experience must have equipped applicants with the knowledge, skills and abilities to perform the full range of the duties of the position for which application is being made.


  • Experience using Air Traffic safety data; such as quality control, training and quality assurance data contained in systems such as the Comprehensive Electronic Data Analysis and Reporting (CEDAR) system to conduct and/or assist facilities with their risk mitigation efforts; OR
  • Experience using risk analysis techniques to identify causal factors and determine corrective actions; OR
  • Experience evaluating the effectiveness of controls used to mitigate hazards identified via the Federal Aviation Administration (FAA) Safety Management System (SMS) process.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

Applicants who do not demonstrate one full year of specialized experience will not receive further consideration for this position. Please ensure you answer all questions and follow all instructions carefully. Errors and omissions may impact your rating or may result in you not being considered.

All qualification requirements must be met by the closing date of this vacancy announcement.

Applicants may be asked to verify information on your application for employment with the FAA.


Education cannot be substituted at the FV-J level.

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Air Traffic Control Specialist (Western Service Area Quality Assurance Specialist)

Department Of Transportation