Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Air Traffic Control Specialist (Support Specialist)

Expired Job

Department Of Transportation Chattanooga , TN 37402

Posted 4 months ago

  • Videos

  • Duties

HelpDuties Summary

Serves as a Staff Support Specialist (MSS-1) at a terminal facility.

Learn more about this agency


Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System.

Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience.

While not required, hardware/software experience is desirable. Some travel will be required. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty.

Communicates intra / inter facility as well as among various lines of business and industry. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. Applies expertise toward the completion of projects/studies and facility reports.

Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations, evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided.

Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties.

The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Travel Required

Not required - The job does not require any travel.

Supervisory status


Promotion Potential


  • Job family (Series)
    2152 Air Traffic Control

  • Requirements

HelpRequirements Conditions of Employment

  • US Citizenship is required.

  • Selective Service Registration is required for males born after 12/31/1959.

  • Must submit an SF50 (See Required Documents)


Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work); OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

Qualifications must be met by the closing date of this announcement.


Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Business Specialist (Front End Developer) TN ME SC And Remote Workers

Unum Group

Posted 3 days ago

VIEW JOBS 12/14/2018 12:00:00 AM 2019-03-14T00:00 Job Posting End Date: 01/11 Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace. Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US. General Summary:This position will have a primary focus on front end development that connects with data driven backend processes. The main purpose of the front-end development is to deliver effective interactivity, display of the content and data in an appealing, neat and simple to understand manner. Essential features to be built into the front-end development include: markup, style, accessibility, cross-browser and cross-platform functionality. Additionally, the incumbent will help determine which templates, CMS and web frameworks will be used to maximize usability and performance. The position will also include developing processes, testing and project support efforts for cross-functional/enterprise-wide business area initiatives. The incumbent partners extensively with IT and the Program Office. In addition, leads projects within the business area and may lead corporate projects. The incumbent also mentors junior team members. Principal Duties and Responsibilities Application/Technical/Process Support * Leads the effort to identify, research and resolve escalated complex problems. * Ensures that a variety of solutions are analyzed and the appropriate solution is prioritized and executed on. * Ensures that production systems/processes are being monitored. * Manages the system change request process from the business side to ensure that system change requests have been accurately identified and documented. In addition, ensures that impact to multiple systems and business areas has been adequately assessed. * Ensures that appropriate level of analysis has been conducted to develop requirements. Partners with other functional areas and IT to help prioritize and implement system change request. Subject Matter Expert * Represents functional area on extremely large functional/cross-functional projects which are extremely complex to effectively communicate business needs. * Drives requirements elicitation sessions and consults on other phases of the system development life cycle, influencing and indirectly managing others. * Ensures that all the system development/enhancement work undertaken keeps the customer (end user) in mind. * Ensures that documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained. * Partners with other business areas to help develop/give input on system and/or process documentation. * Assesses technical/process impact of making complex business changes. Testing (System Change Request (SCR) and Projects) * Direct and execute on testing for large and complex initiatives. * Estimates resources that will be required for large and complex testing efforts. * Develops test plans, cases, ensuring that requirements trace to test and testing timeline and gives progress updates to management on the testing effort and testing signoff requirements are followed. Assists/Coordinates testing initiatives outside the functional area. * Ensures that system is tested comprehensively so as to minimize defects and is of high quality. * Strategically thinks beyond the current system/process being tested and assesses impacts to other systems/process that integrate/touch the system/process being tested. * Ensures that testing results are analyzed thoroughly, tracked and effectively documented. * Works with IT and other business areas to resolve issues uncovered. Business Initiatives * Performs extensive situational business analysis/problem solving and/or implementation support for large sized functional/cross-functional projects which have high degree of complexity. Partnering and Communications * Proactively establish strong partnerships and collaboration within the functional area and cross-functionally with other functional areas and IT. Continuous Improvement/Process Innovation * Leads or represents process improvement efforts within and outside of the functional area. * Ensures that the functional area is looking at ways to improve existing processes that they own/support or one that spans multiple functional areas. * Trains and mentors junior team members. * May perform other duties as assigned. Job Specifications * Bachelor's degree or equivalent work experience. * 7+ years in the functional area or other related area. * Has a strong working knowledge of front end development coding languages such as HTML, CSS, JavaScript and SEO standards. * Knowledge of UX design, SQL, sharepoint and XML knowledge is a major plus. * Extensive business knowledge of the systems and/or processes the functional unit owns/supports and advanced business knowledge of other functional areas. * Exceptional ability to assess down-stream impacts when a change is proposed to systems/processes that integrate/touch the system/process the functional unit owns/supports. * Excellent skills to articulate difficult, extremely complex and multi-faceted ideas and concepts through clear and concise verbal and/or written communication. * Extensive knowledge of the customers the functional area supports and the processes they follow. * Advanced knowledge of MS Office (Word, Excel, Power Point) preferred * Proficient knowledge of MS Project * Exceptional negotiation skills * Excellent planning, organization and time management skills * Has personal initiative to set goals and task that stretch abilities and follow through on them. * Expands accountability beyond direct tasks. * In addition to oneself, leads/drives others to act with an appropriate sense of urgency to achieve successful results. * Exceptional leadership skills and ability to influence others that are not direct reports. * PC/Mainframe/applications experience ~IN1 Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Company: Unum Unum Group Chattanooga TN

Air Traffic Control Specialist (Support Specialist)

Expired Job

Department Of Transportation