Expeditors International Of Washington, Inc. Austin , TX 78719
Posted 3 weeks ago
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
The Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
Track and Trace shipments.
Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
Accurate and timely data entry into our operating system.
Dispatch freight.
Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
Monitor reports.
Accurate and timely client billing.
Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
Meet key performance indicators to support department, branch, product, and company goals.
Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
Training and Development - must obtain required 52 hours of annual training. (company provided)
Other Duties and Responsibilities:
Identify trouble areas within the process & work with team to make improvements to process.
Trend and analyze data to drive improvements.
Foster and improve our Service Provider partnerships and relationships.
6 months to 1 year related experience and/or training; or equivalent combination of education and experience (preferred)
Understanding of air documentation process a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
IATA certification (preferred)
Fluent in English
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Expeditors International Of Washington, Inc.