AI Services Program Manager

Wentworth-Douglass Hospital Boston , MA 02298

Posted 6 months ago

About Us:

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary:

The MGH & BWH Center for Clinical Data Science (CCDS), is an exciting new undertaking by Massachusetts General Hospital (MGH) and Brigham and Woman's Hospital (BWH) in conjunction with Partners HealthCare, that aims to transform medicine through data science, specifically via the use of machine learning and informatics approaches.

Acting under the supervision of the Executive Director of Operations, and with a second reporting line to the Director of Research (DR), the AI Services Program Manager (ASPM) will be responsible for managing and coordinating the build-up and ongoing delivery of a portfolio of cutting edge services for projects in the machine learning (ML) and Artificial Intelligence (AI) domain.

The ASPM will be working in a sophisticated and complex environment, engaging and liaising between scientists, clinicians, administrative staff and development teams.

Principal Duties and Responsibilities:

  • Providing programmatic management to build-up and maintain ongoing delivery of AI related services, that include, but not limited to, GPU cluster access, AI consultation, AI model development

Supporting project definition, milestone development, execution, data analysis, and reporting, in a way that ensures alignment with CCDS reporting and business requirements

  • Assisting with engaging research staff across MGH and BWH, CCDS staff, internal IT staff, vendors, and any other resource to coordinate and manage updates for all PHS enterprise research projects

  • Ensuring PHS/CCDS interests are met throughout engagements by defining contracts and ensuring execution

  • Creating transparency and driving cross team communication among CCDS and relevant users

  • Leveraging CCDS computing cluster systems for creating quantitative activity reports (e.g., utilization, hardware allocation, etc.) and supporting multiple pricing schemes based on utilization

  • Coordinating and organizing all of the CCDS enterprise research projects steering them forward

  • Supporting the liaison and submissions to governance / compliance boards (eg, IRBs, Data Sharing Committee)

  • Other duties as assigned.

  • Bachelor's degree; quantitative, business or life-science focused is preferred, advanced degree strongly preferred

  • 5 years of working experience in project/program management required, healthcare or academic setting preferred

  • 2 years of team management (including cross functional teams) preferred

  • Experience in setting up service lines, marketing or finance is a nice to have

  • Professional working experience with Excel and PowerPoint required, experience with database software / scripting / coding is preferred

  • Experience using project management tracking systems (MS Project, Confluence, JIRA, etc.) is preferred

  • A combination of education and experience may be substituted for requirements, we are willing to review candidates with strong and competitive backgrounds that have a passion for science and technology

Skills, Abilities & Competencies Required:

  • Excellent project management skills (ability to multitask and prioritize work requirements) with a strong commitment to customer service

  • Strong sense of urgency and proactiveness ability to manage and drive work and agenda independently, and source input from manager and team as needed

  • Strong analytical, planning, organization and time management skills

  • High attention to detail and understanding of end-to-end processes

  • Demonstrated drive and willingness to learn and develop new skills

  • Must be capable of contributing within a team, exhibit a high level of initiative, and have an eagerness to learn new technologies

  • Excellent interpersonal skills to effectively communicate with diverse, cross functional teams including staff at all levels of the organization including both technical and non-technical personnel

  • Ability to effectively conduct meetings, both formal and informal

  • Ability to lead and facilitate large working sessions with all levels of staff

  • Self-motivated and independent

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AI Services Program Manager

Wentworth-Douglass Hospital