Agile Product Owner Senior Advisor

Cigna Bloomfield , CT 06002

Posted 2 months ago

myCigna's Agile Product Owner Senior Advisor is responsible helping drive Cigna's customer website's portfolio and its millions of healthcare users. The Digital Product Owner helps drive wen and mobile features and product roadmaps while working with delivery teams across Cigna Digital.

Working alongside a Digital Product Manager, the Senior Digital Product Owner will support Cigna's data-driven strategy and customer first vision to deliver value for Cigna's customers, clients, and business stakeholders.

This position will collaborate with other digital leaders, product owners, content authors, designers, engineers, and scrum masters to ensure that Cigna's digital features are identified, prioritized, documented, and successfully delivered.

The ideal candidate should be dedicated to a state-of-the-art experience to drive user satisfaction and fulfill our mission to improve our customers' health and well-being.

Responsibilities:

  • Responsible for articulating and translating the Product Manager's vision into high-quality features which would stitch together UX designs, user analytics, and business requirements.

  • Works with user experience design experts, content authors, business leads, and research analysts to deliver best-in-class mobile experiences.

  • Helps define feature-level key performance indicators (KPIs).

  • Works within the scrum teams to set clear direction and expectations, articulate business requirements, and provide subject matter expertise through constant communication and collaboration with the delivery team, designers, and business stakeholders.

  • Ensures that product features are accurately represented and delivered by Cigna Digital's delivery teams using typical agile methodologies, recognizing opportunities for alignment, synergy, and iteration.

  • Understands the use and practicality of new and emerging digital technologies and functionalities and introduces new and relevant ideas and capabilities on a regular basis.

  • In conjunction with the Product Manager, owns the team backlog and grooms and prioritizes existing work, including the decomposition of program/portfolio epics.

Requirements:

  • 2+ years of relevant work experience in Digital Product Management

  • Familiarity with healthcare, the insurance industry, or another complex regulated environment is preferred

  • Experience with successfully delivering critical projects using agile development frameworks (CSM/CSPO/PSM/SAFe POPM)

  • Experience with UX design and capable of concept development in partnership with design teams strongly preferred.

  • Strong organizational and multi-tasking skills, as well as attention to detail.

  • Experience with software development tools, such as Rally, Jira, Asana.

  • BS or MS in Computer Science, Software Engineering, Business Administration, or related field preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.


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Agile Product Owner Senior Advisor

Cigna