Agile Coach

Unum Group Columbia , SC 29209

Posted 1 week ago

Job Posting End Date: 04/30

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we're excited about what's next. Join us.

General Summary:
The Agile Coach will be responsible for coaching and mentoring Scrum and/or Kanban teams, stakeholders and other organizational leaders with the overall goal of organizational transformation to agility. They will assist employees at all levels in their development and application of Agile. The Agile Coach will help lead and guide multiple agile teams in delivering successful software solutions that meet the needs of our customers, stakeholders and business partners.

Principal Duties and Responsibilities

  • Partners with other Agile Coaches across the enterprise to lead continuous improvement opportunities into the Unum Group's Agile Model.

  • Trains and coaches new Scrum and Kanban teams in Agile values, principles, practices and frameworks.

  • Responsible for the growth and development of new and existing Agile teams while they transition to Agile and as they apply new best practices through continuous improvement.

  • Mentors and guides multiple teams on a day-to-day basis

  • Helps identify organizational impediments to successful Agile transformation and works with the leadership team to create effective remediation strategies

  • Ensures Agile concepts and principles are adhered to, being a voice of reason and authority

  • Continually grows his/her craft learning new tools and techniques

  • Able to handle conflict resolution, facilitating discussions and assisting teams in determining the best approach to their work with teams to achieve self-organization team accountability and assisting teams in working in a self-directed, cohesive manner

  • Works with teams on how to identify and burn down technical debt

  • Brings disclosure and transparency to the business and grows business trust

  • Understands the value and execution of effective Agile engineering practices, such as Continuous Integration, unit testing, code refactoring and simple design principles.

  • Ensure the continued protection of Unum's information, by following all applicable Information Security policies and procedures and by reporting suspected weaknesses in information security controls to the Information Security Officer.

  • Understand how Treating Customers Fairly (TCF) and Risk Management relate to both your own role and your divisional activities and highlight any opportunities for improvement.

  • Comply with Unum's Code of Conduct and other Company Policies and Procedures as appropriate to the role.

Job Specifications

  • Bachelor's degree or equivalent work experience

  • Certified ScrumMaster (CSM) and/or Certified Product Owner (CSPO)

  • Experience with Scrum and Kanban frameworks

  • Strong planning, organization, communication and negotiation skills

  • Experience in code refactoring, simple design principles and continuous integration

  • Experience in training, coaching and mentoring new Agile/Scrum teams

  • Experience in creating Agile training/workshop material

  • Experience working with large, small, remote and collocated Scrum and Kanban teams

  • In depth understanding of Agile values, principles and frameworks.

  • Understand fundamentals of iterative and incremental development

  • Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise

  • Actively demonstrates and promotes Agile values and practices

  • Experience with TFS or a similar ALM tool is a plus. Experience scaling Agile across a large, complex enterprise is a plus



Our company is built on helping individuals and families, and this starts with our employees. Working here means doing interesting work alongside talented people, and having the opportunity to balance your work and life. In return for your innovation and hard work, we provide you with access to the benefits and resources you need to invest in yourself. From our onsite fitness facilities and generous paid time off to professional development programs, we are committed to helping you live and work your best both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.



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Agile Coach

Unum Group