Agile Business Analyst

Overview

Pay Transparency: $66,000 - $97,000 based on experience and credentials

Location Type: Remote, candidate must reside in Florida

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Agile Business Analyst leverages their expertise and skills to contribute to delivering the highest value in the shortest time and drive the execution of strategic goals. Key responsibilities include collaborating with the Portfolio Manager, Product Owner, stakeholders, and technical teams to determine the most effective way to implement the enterprise initiatives using available resources and minimizing costs. An ideal candidate is a motivated individual with a passion for problem-solving by tying tactical outputs to complex, large-scale objectives.

Responsibilities

• Utilize agile principles and philosophies to analyze, define, and document business requirements that deliver solutions to meet stakeholder needs

• Write user stories following specific acceptance criteria to express the business value and support the satisfaction of stakeholders and end-users

• Serve as a key contributor to product go-to-market process, user testing, and additional product decisions

• Collaborate with stakeholders and product teams to break down large epic stories and features into clear user stories approved by members of the execution team

• Support the Product Owner as a Business Advisor for backlog prioritization, feature sequencing and organization, and user acceptance testing

• Provide support to the Portfolio Manager for upfront planning including current state analyses and forward-thinking relating to the product, process, and end-user experience

• Coach the project team and provide efficient communication routes

• Implement a department and organization-wide perspective to decision-making by aligning with department, division, and credit union goals

• Act as a key role in decision-making and overall understanding of solutions

• Champion innovative ideas through inquiries to find the root cause and taking risks

• Maintain an understanding of product specification and behavioral psychology to deliver consumer-centric value-added outcomes

• Apply research and data analytics to develop authentic personas used from conceptual ideation through design and user experience

• Maintain a fundamental understanding of end-to-end customer experience integration and dependencies

• Present documentation and ideas to project teams and stakeholders

• Identify risks and recommend mitigation approaches

• Utilize constructive feedback to optimize UX deliverables

• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise

• Attend educational events to increase professional knowledge

Qualifications

• Bachelor's degree in a business-related field (A comparable combination of work experience and training may be substituted for education requirements)

• 3+ years of experience in business process analysis or project management, preferably with a financial institution

• Knowledge of the scrum process

• Proven analytical skills with the ability to take an investigative approach to understand, visualize, and analyze a problem to find a solution

• Ability to seek, form, and drive process improvements across technical and business teams

• Excellent business and technical knowledge of various products and applications (key features, functionalities, architecture, user groups, etc)

• Strong knowledge of the SDLC (software development life cycle)

• Knowledge and skills to accurately assess the business value of individual business requests through the lens of the user experience

• Ability to take initiative on abstract ideas

• Proficient with Microsoft Visual Studios, Jive, or other Enterprise Project Management Software

• Basic understanding of user-centered design (UCD) to aid in usability and accessibility analysis of applications and empirical analysis

• Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines

• Accurate, detail-oriented, and organized with task management

• Excellent written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

• Ability to influence others regarding policies, practices, and procedures

Skills

• Analytics

• Customer Service

• Data Science

• Leadership

• Project Management

Benefits

• Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts

• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage

• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO

• Community Involvement: Paid Volunteer Hours

• Growth: Degree Assistance up to $5,000 per year

• Flexibility: Remote, Hybrid, and Onsite Schedules

• Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/