Agent - Insurance Call Center

AAA Mid-Atlantic Cincinnati , OH 45201

Posted 2 months ago

AAA Club Alliance is seeking an ambitious Insurance Sales Agent (P&C) to join our dynamic team in Cincinnati, OH! This position is responsible for selling new insurance and membership products to new and existing clients. Properly place new business insurance policies to support Agency objectives, optimize profitability, and maintain long-term relationships with Agency Carriers. This position can also be considered for Work From Home (remote).

Total Rewards Package includes:

  • A competitive base hourly rate of $18.00 - $21.00/hr plus uncapped monthly commissions, incentives and bonuses, etc.

  • Nearly 4-weeks of Paid Time Off accrued during the first year of employment

  • Paid Holidays

  • 401(k) plan with employer match up to 7%

  • Health & Life Insurance including Medical, Dental, Vision, Prescription, etc.

  • Pet Insurance

  • Legal Shield

  • Health Advocate

  • Wellness Programs

  • Short Term/Long Disability

  • Tuition reimbursement

  • Complimentary AAA Premier level membership (inclusive of product & service discounts)

The Ideal Candidate:

  • An active P&C license or the ability to obtain one prior to start date

  • Must be a self-starter with good communication skills, both verbal and written.

  • Have thorough understanding of personal lines underwriting and coverages.

  • Ability to work independently with only general guidance and also work closely with other associates.

  • Ability to interpret, analyze, and problem solve complex work situations

  • Requires high level of tact and integrity.

  • Able to set priorities and schedule daily duties.

  • Able to make own decisions with clear judgment.

  • Able to follow directions and complete duties with speed and accuracy.

  • Able to provide suggestions and implement changes that enhance operations.

The Primary Job Functions of this position are:

  • Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications.

  • Coordinate new lead distribution with management and other associates. Including all account detail. Maintain lead distribution log.

  • Provide comprehensive and detailed insurance reviews to members, potential new clients and existing clients. Service includes insurance coverage review, quotes, and accuracy in rating to ensure client's needs are met.

  • Place customers in appropriate market using company and Agency prescribed guidelines.

  • Execute and facilitate Insured's service requests when appropriate.

  • Complete training and continued education and professional development programs, as required.

  • Maintain current underwriting and marketing information by carrier to ensure compliance standards.

  • Anticipate and execute on account rounding and cross-selling opportunities. Sell new memberships and other AAA products.

  • Maintain current technological skills for all required systems and applications.

  • Provide coverage and support for all incoming phone calls.

  • Follow all agency E&O guidelines and requirements.

  • Protect and maintain account files and department records in accordance with the company and insurance carrier regulatory compliance requirements.

  • Performs other related duties, training and projects at management's request.

  • Other duties as assigned.

  • Educate our customers on the right products from the beginning

  • Identify, quote and sell products based on our members needs

  • Successfully reach monthly & quarterly goals and sales targets by soliciting new business and building and retaining existing Agency business

We Offer our agents:

  • Products that are underwritten by some of the most reputable and respected insurance providers in the country and are designed to provide the best coverage at the most affordable rates for our AAA Members

  • An outstanding portfolio of products and services to provide the best opportunities for success

  • Corporate lead generation system drawing from over 4 million members within our territory

  • Agent Reward Programs - qualifying high producers are eligible to earn paid trips

  • Professional Development Programs - Assistance in preparing for and taking Insurance Sales licensing exam within 90-days of employment and re-certification requirements; a paid two-week New Agent training program with continuous support and knowledge from our seasoned sales management team to help launch their insurance careers with AAA Club Alliance

Minimum Qualifications:

  • Current Property & Casualty Insurance Sales license (P&C License)

  • Two (2) years of professional sales experience

  • Ability to navigate easily through multiple computer systems concurrently (i.e. Microsoft Office & Agency Management Systems such as Epic)

  • Actively work all leads provided, generate new business and retain current Agency business

  • Professional communicator with excellent listening and problem solving skills

  • Team player who is assertive in obtaining individual and team goals & targets

Keywords: Insurance, Insurance Sales, P&C, Property & Casualty, Multi Lines Producer, Service, Sales, Life & Health, Insurance Jobs, AAA Jobs, Insurance Counselor, Insurance Representative, Insurance Agent, AAA Insurance, Personal Lines , Call Center Insurance, AAA Insurance, AAA Call Center Insurance Jobs, Insurance Call Center Jobs, Remote Insurance Jobs, Work from Home

If you have the qualities and skills described, apply today to become a part of our growing team!

To learn more about our company and the position, please visit Our Company Website,

To see what it is like to work at AAA Club Alliance, check out our Day In The Life Videos on the Company Website.

At AAA Club Alliance, we've been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Club Alliance the reputation as a great place to work. Our people tell us it's the company's positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

AAA Club Alliance Inc. is committed to provide a safe and professional work environment. EOE/M/F/D/V

This Organization participates in E-Verify:

E-Verify Participation Poster

E-Verify Right to Work

Applicants have rights under Federal Employment Laws:

The Equal Employment Opportunity (EEO)

The Employee Polygraph Protection Act (EPPA)

The Family and Medical Leave Act (FMLA)

Applicants have rights under State and Local Employment Laws:


Arizona Law Prohibits Discrimination in Employment


Discrimination and Harassment in Employment are prohibited by Law


Pregnant Workers Fairness Act


Discrimination in Employment is Prohibited

New Jersey

New Jersey Law Prohibits Discrimination in Employment


Employment Provisions of the Pennsylvania Human Relations Act

Philadelphia Employment Discrimination

Philadelphia Ban the Box

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Agent - Insurance Call Center

AAA Mid-Atlantic