Agency Drug Testing Collections Supervisor

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Description

Job Summary

The purpose of this role is to ensure the standardization of the drug testing policy and procedure at all ETS clinics. This is a multi-site position that requires travel between three clinic locations. This position will ensure the successful collection, documentation, delivery, and review of drug screen testing. The ability to communicate effectively with medical and nursing staff is essential. The nature of this position is fast-paced and can be high-stress involving conflict resolution.

Job Functions (May Include)

• Review and/or development of policies and procedures to ensure quality and efficiency

• Train and provide technical oversight for ETS Collection Techs

• Collaborate with ETS Lab staff to ensure accurate and timely processing and reporting of collected samples

• Partner with Clinic Managers at each location to ensure strong partnerships with clinic staff and needs

• Collect urine samples

• Prepare samples for the lab, including labeling bottles

• Accurately track lab reports and report urinalysis results to clinic counselors and medical providers

• Assist the dispensary in its tasks as needed (e.g., restocking dispensary related paperwork and supplies, faxing to hospitals and jails, filing UA results).

• Assist other staff in preventing loitering and acting as a presence to deter destructive and/or criminal behavior by patients and visitors

• Help with dispensary clean-up at the end of dosing hours

• Additional duties as assigned

Requirements

Education:

• High School Diploma or equivalent is required.

• Medical Assistant preferred.

Experience

• Experience in the behavioral sciences is desired, however previous experience with drug abuse treatment is not required. Orientation and training are provided upon employment.
• 1 year in a clinical or lab environment preferred. 1 year in a supervisor/manager role preferred.

Additional Requirements:

• Strong knowledge of medical terminology and process.

• Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change.

• Ability to prioritize workload and activities and follow through on assigned tasks to assure completion in a timely manner.

• Ability to handle multiple tasks and switch between tasks quickly.

• Ability to alphabetize and file paperwork accurately is required.

• High integrity and ethical standards.

• Dependable, able to work under pressure, receptive to change, willing to learn, cooperative approach to problem-solving

• Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills; including strong conflict-resolution skills (ex. directing patients to their counselors).

• Flexible team player, cooperative, and uses excellent judgment.

• Excellent attention to detail, planning, and analytical skills.

• Good basic clerical skills including typing, ability to proof own work, good grammar, and spelling.

• Must be able to pass a criminal background check.

Job Type: Full-Time Non-Exempt

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