Agency Collector 3, BH Enterprises, FT, 8A-5P

Responsible for Insurance collections/ self pay collections/ training of new collectors and agency project/ events coordinator. Responsible for serving as a lead expert in the working/ collections of a large queue of unpaid medical claims.

All insurance claims have been processed and billed by the client's front office and will require expert appeals by Senior Agency Lead Collector. Responsible for contacting Insurance Payers/ private consumers /patient attorneys in order to negotiate payments and/ or payment arrangements on bad debt while following Federal, State and client and collection guidelines and laws. Must represent the department with professional and ethical work standards consistent with the mission and management of the company.

Employee is also responsible for training of new employees and for assisting management in review and auditing of additional work queues will serve as leader on billing projects. Employee will assume a lead role in department and will be responsible for providing on insurance/ self-pay resolution issues to agency staff. Estimated pay range for this position is $18.59 - $22.49 / hour depending on experience.

Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications:

Minimum 5 years collection agency experience, prior agency self-pay collections/customer service experience/claims review experience-knowledge of billing of medical claims in a third-party collection agency environment. Candidate must have excellent knowledge of generating successful appeals on denied claims. Understanding of all required fields on a 1500 and/or UB for hospitals and diagnostic facilities is required.Knowledge and comprehension of:Medical and Collection terminology,skip tracing experience,predictive dialer experience,must be able to read credit bureau reports,excellent computer skills,excellent communication skills-both written and verbal,must operate calculator,good math skills,must have prior training on the Fair Debt Collection Practices Act,Health Insurance Portability and Accountability Act and Closed Border Rule.Candidate must be goal oriented,assertive in nature and be able to train and lead personnel.Extensive analytical,critical thinking,detail oriented,problem solver,excellent mathematical,writing and interpersonal skills required.Must be able to complete various billing projects and report results directly to management.Must be able to multi-task to meet agency financial deadlines.Employee will operate in a high volume blended call environment.Must be able to meet financial goals. Minimum Required Experience: