This individual will sell parts and service, providing customer solutions, while building long-term relationships to maximize company profitability and aftermarket growth. They must have strong communication skills and are expected to meet the customer's needs and expectations.
Specific Duties Include:
Sell parts, parts cabinets, machine maintenance and repair services, wholegood attachments, and any other management approved products.
Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable.
Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.
Represent the company for the sale of Product Support to customers in a defined sales area.
Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company.
Be aware of competitive activity and competitive products, as well as business and industry trends.
Maintain, as directed by the manager, current and complete sales management information for all customers in the assigned territory.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
1-3 years of experience in an industry-related role with involvement in activities such as sales, service, training, or other related work.
Strong computer skills
RDO Equipment Co.