Aftercare Case Manger

Help USA Brooklyn , NY 11201

Posted 2 months ago


At HELP USA, we work to ensure that everyone has a place to call home. Were one of the nations largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Overview

As Aftercare Case Manager, youll work in one of our womens assessment shelters and provide outreach service support to women who have been diverted from the shelter system and are living in the community. This includes services and referrals such as assessments, counseling, service planning, arrears resolution, entitlements, medical, early childhood, educational, substance abuse, employment, and mental health services.

Your responsibilities will include:

  • Meeting with assigned clients on a regularly-scheduled basis in their homes in the community or in the office to provide supportive counseling and to review their progress towards remaining out of shelter.

  • Providing advocacy, information and referral services for housing, entitlements, employment, vocational training, and education.

  • Managing a high-volume caseload and maintaining electronic case records in CARES and physical case records in compliance with regulations and policies set forth by HELP USA and the Department of Homeless Services.


  • Bachelors degree required, with a degree in Social Work or a related field preferred.

  • Prior experience in case management, assessment, counseling, and crisis intervention preferred.

  • Computer literacy, particularly with Microsoft Office applications.

  • Valid U.S. drivers license required.

EOE. A Drug Free Workplace.

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Aftercare Case Manger

Help USA