Advisory Systems Engineer (Enterprise Pre-Sales)

Dell Inc Louisville , KY 40202

Posted 2 months ago

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Our field sales professionals rely on proactive technical support during the sales process and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

The Enterprise Account segment continues to be a critical component of our go-to-market strategy to drive global growth, market expansion, and TCE in DELL's most exclusive customers. Enterprise Accounts are structured for continued success allowing for maturing requirements and evolving market changes. As we continue raise the bar and add to our talent pool of Technology Thought Leaders, the Advisory System Engineer is a critical role in our Enterprise Accounts.

Role responsible for providing presales consultancy for named Enterprise Account(s), working closely with the Account Team to help meet revenue, customer satisfaction requirements & develop customer understanding of DELL & BU portfolio. Owns the technology relationships at executive levels & provides technology thought leadership. Responsible for execution of all technical interaction of the customer engagements, a Technology Evangelist. Leading & enabling the extended technical team, with a clear technical architectural & sales execution plan.

GENERAL SUMMARY

  • Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.

  • Assists in the analysis, design and development of fully integrated technology solutions.

  • Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.

  • Technical emphasis is on hardware capabilities, software requirements and systems integration.

  • Makes technical and sales presentations to customer's technical staff and senior management. Understands DELL EMC and competitive technology and business applications within the assigned market. Conducts research, answers questions and removes objections that arise in a sales campaign.

  • Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.

  • Makes technical and sales presentations to technical staff and top management.

Applicable markets: Enterprise, Commercial, Partner, Specialist/Practice

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Works with Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.

  • Maintains knowledge of competitive solutions to effectively address and dispel customer objections to DELL solutions, and train the account team.

  • Anticipates technology and/or market trends and provides guidance on their application to external customers and feedback of business requirements back into DELL's engineering and marketing organizations.

  • Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

  • Leads technical sales calls

  • Configures and documents DELL software, hardware and service solutions to meet customer and sales objectives.

  • Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

  • Presents and markets the design and value of proposed DELL solution and business case to customers, prospects and DELL management.

Desired Skills & Experience:

  • 10+ yrs of enterprise sales engineering management experience, be a self-motivated leader, highly energetic, with a strong hands-on, "can do" approach.

  • Expertise in multiple areas as it relates to cloud architecture including virtualization and/or SAN, NAS, iSCSI, Flash, convergence/hyper-convergence, HPC, advanced server technology, devops, big data, etc.

  • Knowledge of distributed computing, virtual memory subsystem and scale-out storage architecture is a plus.

  • Demonstrated strong written, oral and presentation skills with the ability to discuss highly technical concepts to a variety of audiences, including executive level technical decision-makers.

  • Demonstrated ability to develop and execute strategic initiatives.

  • A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.

  • Ability to work at CxO level to build strategies for Enterprise Architectures

  • Executive presence, influence and ability to collaborate across the organization

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Sales Sales-Engineer Job ID: R68289


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Advisory Systems Engineer (Enterprise Pre-Sales)

Dell Inc