Advisor, Product Management - Tech

Macy's, Inc. Johns Creek , GA 30097

Posted 3 weeks ago

Join our Product Management team, and have an impact on the way America shops. Product Management defines and drives all the enhancements and features we add to our digital portfolio. You'll work with our website and mobile app, as well as in-store digital tools like our gift registry, social shopping, and checkout procedures. ... More "

If setting timelines and working with multiple teams to achieve a goal is more up your alley, our Project Management department may be more your speed. You'll work with our internal teams to see an enhancement or feature through from conception to implementation, making sure we are on pace and budget, and keep things running smoothly.


We are seeking an experienced product professional that will serve as a product management lead for our technology related products and customer experiences. This role will collaborate cross-functionally in a complex, multi-layered organization.

As a product leader you will play a critical role in discovering and delivering new capabilities - as well as improving existing customer experiences through enhancements and new product development.If you are passionate about building great products that balance customer needs with business objectives, have a strong track record of leading and developing products and teams, can easily adapt to a fluid context while leveraging multiple data points to drive decision-making, this is the role for you.

It is important that you understand how product enhancements change customer behavior and the trends that are emerging in the market. You will be accountable for socializing the product vision at all levels of the organization, assessing opportunities, and collaborating with development teams. You will partner closely with stakeholders to ensure solutions are fully leveraged by the business.

Your passion about building great products and solving customer and business problems is a key for your success in this role! Perform other duties as assigned.

Skills Summary:


  • Bachelor's degree in Business and/or Computer Science,5+ years of related experience or an equivalent combination of education and experience.

  • 5-8+ years' experience in one or more of the following areas: product management; agile project/program management; agile software development, or another product ownership role.

  • Retail / e-commerce experience strongly preferred.

  • Customer-Centric: You are passionate about baking customer service into how you think and operate.

  • Intellectually curious with strong analytical skills, including demonstrated ability in performing complex data analysis and drawing actionable insights and building strategies against the analysis.

  • Ability to execute independent research projects, and generate practical results and recommendations.

  • Strong presentation skills with an exceptional ability to communicate new ideas and findings.

  • A good balance of analytical and creative thinking.

  • Thrives under pressure, balancing multiple workstreams and priorities.

  • Team player who is a self-starter and is able to thrive in fast-paced, results-oriented environment.

  • Apply analytical rigor to guide strategy and evaluate performance.

  • Bring positive energy, optimism, and passion to work every day.

  • Have a bias for action and act with deliberate speed.

  • Usability and customer-focused design experience a plus.

  • Passionate about building great products and solving customer and business problems.

  • Opportunity to exposure to high visibility / impact projects.

  • First-hand experience to help define the future of online and physical commerce at massive scale.

  • Exciting, challenging problems to solve - you'll never have a boring day at the office.

  • A refreshingly fun work environment where you will collaborate with a smart and talented team.

  • Unique freedom to build and lead a team.

  • A chance to learn and participate in the growth of NYC's largest retailer.

Reasoning Ability:

  • Strong analytical, prioritization and negotiating skills.

Work Hours:

  • Ability to work a flexible schedule based on department and store/company needs.

Company Profile:

Macy's digital business is one of the ten largest in the U.S., and has driven 10 consecutive years of double-digit growth. This is a unique opportunity to join a digital business with massive scale that is growing and investing in development. We're building a new type of customer-centric shopping experience at the intersection of content, commerce, and technology to help customers find and buy things they love. As a member of the team, you will be responsible for accelerating the growth, redefining the strategic long-term vision, and help integrate digital technology so our customers have a seamless experience across all of our retail channels.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Endless opportunities. Countless possibilities.

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Advisor, Product Management - Tech

Macy's, Inc.