Advertising Program Coordinator

POSITION SUMMARY

Administer multiple advertisement incentive programs by working with various customers to create customized print, radio, or television advertisement. Responsibilities include gathering details, coordinating advertisement campaigns, adhering to advertisement compliance measures, submitting proofs for approval, and monitoring reimbursement submittal for customers. Manage communications for multiple accounts proactively to ensure the most effective and timely service is provided. Some college experience in advertisement, marketing, graphic design, or business administration or equivalent work experience is required. In addition, this position requires 2-4 years of professional customer service or administrative experience. 1+ years of advertisement, marketing or graphics related experience preferred.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.

Essential Functions Statement(s)

• Assist customers with sales incentive and co-op advertising programs by training customers on the processes and procedures followed to participate in various advertisement programs, developing advertisement plans, creating customized advertisement materials, processing advertisement needs, and monitoring claim reimbursements.

• Collaborate with customers to ensure necessary documents are received in an efficient and timely manner to initiate the advertisement program.

• Research customer accounts to confirm co-op funds availability, claims reimbursement, and current advertisement status. Work with the sales team to monitor customer accounts to maintain effective use of co-op advertising dollars.

• Edit pre-authorized advertisements to create customized advertisements for customers within specific marketing and advertisement guidelines including branding authorized customer's name, announcing promotions, resizing, editing language, or other basic editing needs. Submit revised advertisements to a third-party marketing agency to gain prior-approval before submitting to the appropriate advertising agencies or vendors.

• Contact advertisement agencies to gather advertisement details such as pricing, sizing/measurement specifications, file requirements, run dates and payment deadlines. Relay advertisement details to customer and finalized customization specifications, needs and cost.

• Apply co-op funds or collect payment on advertisement before run date. Monitor advertisement and collect all necessary proof of advertising to submit to a third-party marketing agency for prompt payment to customers.

• Assist in other areas of the marketing department such as graphic design, photography, production task, and web content.

• Develop and maintain positive working relationships with other team members within the department and throughout the organization.

• Perform miscellaneous clerical duties such as scanning documents, answering correspondence and creating basic spreadsheets.

• Regular and prompt attendance at work is a primary function and requirement of this position.

POSITION QUALIFICATIONS

Education

• High School Graduate or General Education Degree (GED)
• College experience in Advertisement, Marketing, Graphic Design, or Business Administration or equivalent work experience required.

Experience

• Two to four years of professional customer service or administrative experience working in a fast-paced environment responsible for maintaining multiple requests and meeting deadlines; and

• One to two years of advertisement, marketing or graphics experience preferred.

Computer Skills

• Computer literate in a Microsoft Windows environment.

• Microsoft Outlook

• Basic level. Must have the ability to perform functions such as composing, sending, forwarding and replying to incoming e-mail, attaching computerized files, and utilizing calendar and task reminders.

• Microsoft Word

• Basic level. Must have the ability to perform functions such as composing, editing, naming and saving documents, formatting text, and printing.

• Microsoft Excel

• Basic level. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar, and calculating numbers.

• Internet Explorer or other web browsers

• Basic level. Must have the ability to perform functions such as navigating through websites via hyperlinks and searching websites using various search engines and boomerang searches.

• Accurate 10-Key by touch, alphanumeric.

• Accurate typing skills, approximately 30 words per minute.

• General knowledge of how to use a calculator, scanner, copy machine, fax machine, printer, telephone and various standard office equipment.

Other Requirements

• Proficient in basic mathematical skills such as adding, subtracting, dividing, and multiplying.

• Knowledge of measurements such as length, height, width, inches, feet, meters, decimeters, centimeters, and millimeters.

• Primary language used to perform this job is English. Bilingual in Spanish, French or German would be helpful.