Advertising Agency Program Manager (Remote)

Veeva Systems New York , NY 10007

Posted 3 months ago

At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role

If you are:

Ambitious,

Self-driven,

An expert in digital content for the life sciences industry,

Comfortable managing and growing relationships, and

Adept at managing both internal and customer-facing projects then

You're ready to play a key role in our North American Advertising Agency Program and able to transform into an expert in the creation and implementation of content for Veeva's multichannel products.

What You'll Do

  • Agency Program Managers collaborate with Agency Partners who create content and use Veeva's multichannel products (including CLM, Approved Email, Engage, MyInsights, and Vault Promomats) to ensure Customer success. You'll spend most of your time:

  • Qualifying potential Agency Partners and leading new business calls

  • Maintaining and growing Agency Partner relationships through consistent communication, outreach, and support

  • Onboarding/educating customers on the value of the Partner Program and best practices for working with agencies

  • Setting up and administering Veeva test environments

  • Triaging and troubleshooting customer project requirements with Agency Partners, customers, and/or internal departments

Requirements

  • A Bachelor's degree or equivalent experience

  • Five years or more experience in account, digital strategy, technology, or project management at a healthcare advertising/marketing agency

  • Experience in multichannel marketing projects, including closed-loop marketing, email, web sites

  • Exceptional communication skills

  • The ability to foster close relationships with agencies, customers AND internal teams

  • An aptitude and interest in learning salesforce.com system administration

Perks & Benefits

  • Flexible PTO

  • Allocations for continuous learning & development

  • Health & wellness programs

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.


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Advertising Agency Program Manager (Remote)

Veeva Systems