Advancement Operations Analyst

Position Details

Position Information

Position Title Advancement Operations Analyst Location Appleton Department Development Office Admin Position Type Staff Position Description & Qualifications

REPORTS TO: Executive Director of Advancement Operations and Analytics

LOCATION: 1025 E South River

PRIMARY OBJECTIVE:

This role requires a mindset for strategy and operational delivery combined to make data-informed decisions and advance Lawrence University's mission. The Advancement Operations Analyst serves as a key member of the Advancement Operations team, performing a wide range of administrative functions involved in gift processing, constituent record management, and reporting, ensuring accuracy in all work. This individual works closely with staff members in Advancement, Communications, Technology Services, and other university offices.

DUTIES:

• Utilize database and information processing tools to provide accurate donor and constituent data or reports in response to requests from staff within Advancement or other university offices. Primary tools used: Banner (database); Argos (reports); Microsoft Office (including Excel, Word, Outlook, Teams, PowerPoint), and other applications.

• Manage periodic tasks such as daily gift receipt/acknowledgment process and running, saving, and distributing weekly fundraising progress reports.

• Monitor and improve the integrity of Advancement data through audits and updates of constituent bio-demographic records. Develop proactive strategies to improve the integrity of the data in the Advancement Office.

• Write and maintain documentation on business procedures and data tools under the direction of Advancement Operations management.

• Serve as team leader for duplicate ID resolution, resolve duplicate records, and proactively prevent their creation.

• Establish and maintain effective relationships with those who contact Advancement Operations.

• Serve as backup for gift processing and records specialists and be proficient in all aspects of gift processing and data entry.

• Handle other information-related projects as requested.

QUALIFICATIONS:

• Highly resourceful problem-solver who can manage a complex workload and prioritize tasks in deadline-driven and goal-oriented environment.

• Ability to follow detailed procedures for processing; recognize when procedures or records need updating with a high level of accuracy, attention to detail, and confidentiality; and work independently.

• Ability to recognize missing details needed for requests and takes initiative in seeking answers to eliminate or mitigate potential problems.

• Bachelor's degree or equivalent work experience (minimum of three years in a data-processing work environment). An understanding of fundraising and advancement operations is preferred.

• Strong working knowledge of desktop computers, Microsoft Office applications, reporting software, and Banner or similar database system required.

• Team player with strong communication and customer service skills.

Posting Detail Information

Posting Number S467P Number of Vacancies 1 Posting Date 05/16/2024 Best Consideration Date Close Date Open Until Filled Yes Special Instructions Summary Anticipated Number of Hours per Week 40

Supplemental Questions

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• How did you hear about this employment opportunity?

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• Internal Job Posting

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• If other, please specify

(Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume

• Cover Letter

Optional Documents

• Additional Document