Advanced IT Business System Analyst

Blue Cross Blue Shield Of Florida Jacksonville , FL 32277

Posted 2 weeks ago

Job Summary

The Advanced IT Business Systems Analyst helps client areas achieve their objectives by serving as a resource in the analysis of business and user needs. Oversees the preparation of technical documentation including flow charts, procedures, user guides, scorecards and reporting. Provides consultation to define and achieve objectives, identify risk, and implement technology solutions. Prepares user stories/business requirements, and writes system and programming specifications to support the design of technology solutions. Provides input into cost estimations and project plans. Supports user acceptance testing, documentation/reporting, and production support. The Advanced IT Business Systems Analyst possesses extensive knowledge of assigned business area(s) operations and a strong knowledge of the IT systems/applications used.

Essential Functions

  • Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects

  • Drives business architecture design (including Business Process), capability roadmap development and strategy development for the domain

  • Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design

  • Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training

  • Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit

  • Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting

Required Work Experience

  • 5 years of related work experience in Application Development and/or Systems Analysis or an equivalent combination of transferable experience and education.

  • Thorough knowledge of Information Technology fields and computer systems

  • Ability to communicate highly complex technical information clearly and articulately for all levels and audiences

  • Experience managing multiple priorities and ability to facilitate adoption of changing priorities

  • Thorough industry knowledge in related business area and understanding of impact on the organization.

  • Demonstrated negotiation skills and ability to build relationships.

  • Excellent communication skills are essential including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base.

  • Excellent documentation skills, including the ability to generate detailed Requirements Specifications and Agile documentation are essential

Required Education

Bachelor's degree or equivalent work experience in an IT related field

We are an Equal Opportunity Employer/Protected Veteran/Disabled.

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Advanced IT Business System Analyst

Blue Cross Blue Shield Of Florida