Adult Protective Service Specialist

Initial Posting Date:

06/18/2024

Application Deadline:

07/02/2024

Agency:

Department of Human Services

Salary Range:

$4536.00 - $6952.00

Position Type:

Employee

Position Title:

Adult Protective Service Specialist

Job Description:

Adult Protective Services Specialist / REQ-155525

Salary Range: $4536 - $6952

Klamath Falls

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of discrimination and bias.

We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Would you like the opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that collaborates and learns together in service of the elderly, people with disabilities and communities? Then, we want to hear from you!

We are hiring for multiple Adult Protective Services Specialist positions in our Klamath Falls office. Apply today to become part of this fabulous team.

Oregon Department of Human Services (ODHS), A place to belong and make a difference!

• When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

• Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.

• We are committed to building a racially equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

• We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more!

• About the program - click here to learn more about Aging and People with Disabilities.

THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS (MQ's):

• A bachelor's degree in the human, social, behavioral or criminal sciences AND two (2) years human service, law enforcement or investigative experience.

OR

• An associate degree in the human, social, behavioral or criminal sciences AND four (4) years human service, law enforcement or investigative experience.

Three years professional level experience related to the position may substitute for the bachelor's degree; 18 months for an Associates.

ESSENTIAL ATTRIBUTES (EA's):

• Experience or knowledge of conducting investigations to assess compliance with standards, policies, regulations or laws.

• Proficient in multi-tasking and excellent time management skills.

• Demonstrated ability to write clearly, concisely, and thoroughly with minimal spelling or grammar issues.

• Experience using critical thinking skills to make quick decisions.

YOUR DUTIES AT A GLANCE:

In this position, you will have responsibility to provide protective services to older adults and to adults with physical disabilities whose situation is within Aging and People with disabilities jurisdiction to investigate. APSS will be responsible for conducting intakes of abuse as indicated by Oregon Administrative Rule, 411-020, completing investigations and risk management, provide prevention, protection, and intervention for older adults and adults with physical disabilities who are unable to protect themselves from abuse and self-neglect.

Major duties include:

INVESTIGATION - Investigate complaints of abuse, neglect, or self-neglect. Plan the scope and direction of the investigation.

Conduct in person and phone interviews with the alleged victims, alleged perpetrators, and witnesses. Review documents and records such as medical or financial records. Evaluate and organize evidence.

Collect and analyze physical and documentary evidence.

Address issues that arise during the course of the investigation through problem solving, protective services or referrals. Determine relevance, reliability, and credibility of gathered information and evidence.

Apply Oregon statutes, administrative rules and facility regulations regarding abuse to investigative situations and determine a finding based on the totality of the investigation.

Conduct home visits in both community and facility settings to assess and monitor living and safety conditions. Intervene in situations where adults are at high risk of abuse or neglect within their living situations.

Decide when appropriate to refer to law enforcement personnel. Determine need for and assist victims with obtaining restraining orders. Initiate and facilitate secure protective actions such as representative payees, referrals to community partners or case management, guardianships, or conservatorships.

Evaluate the victim's support systems, capacity to remain healthy and safe and ability to protect his or her own interests. Develop and manage intervention plans that arrange for needed services, alternative living arrangements in the community-based care systems, or personal care. Monitor the risk of individuals who are alleged victims of abuse, neglect or self-neglect.

May maintain intervention plans for individuals not otherwise being case managed who are still at risk. Continue to monitor, reassess, and arrange intervention until level of harm is reduced or in accordance with policy timeline. Use CAM to write comprehensive investigative reports that include witness statements, investigative observations, documentary observations, summary of evidence and a conclusion.

Provide investigative information on criminal cases when needed. Testify in court before grand jury, trials and hearings. Give sworn depositions.

WORKING CONDITIONS

Must be able to work 8:00 AM - 5:00 PM Monday - Friday with a minimal amount of time required to be worked during off hours. May be subjected to verbal abuse and assaultive threats made by angry and hostile individuals.

This position will usually work a standard work week. There may be some irregular hours due to consumer needs or case responses per OAR. Occasional subpoenas and court requirements can be required on short notice.

Must be able to drive to and meet individuals in their own homes, other community settings, nursing homes, hospitals, or other care settings. Requires some out of town or overnight travel for training and working out-of-town cases. In rural areas, some travel may be a daily requirement.

May involve driving in inclement conditions. Potential exposure to illness and disease through direct contact with clients. May be exposed to unsanitary conditions. Work closely with individuals who may have difficulty receiving, processing or verbalizing information necessary to make informed choices and decisions.

APPLICATION INSTRUCTIONS and REQUIREMENTS

• Clearly describe how you meet the minimum qualifications (MQ's) and essential attributes (EA's) within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.

• Please upload a resume or complete the Workday history profile. Your work history profile and/or resume are the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee: view this application instructional video.

• After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• A valid driver's license and acceptable driving record may be required if driving is a duty of this position.

HELPFUL INFORMATION

• This position is represented by the Union (SEIU).

• This recruitment may be used to fill future vacancies.

• Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.

• If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact ADA.DHS@dhsoha.state.or.us.

• For questions about the job duties or application process, please contact JENNIFER.M.MOISA@odhs.oregon.gov. Please be sure to include the job requisition number within the email.

We thank you for considering this employment opportunity with the Oregon Department of Human Services.