Adpht Speciality Operations Manager

State Of Arkansas Little Rock , AR 72215

Posted 3 months ago

State Parks Group Sales Manager (advertised as ADPHT Specialty Operations Manager)

Position #: 22132425

Salary: $40,340

Grade: GS07


Location: Parks Operations Division, Little Rock, AR

Closing date: 08/15/2021

The Corporate Group Sales Manager is responsible for promoting and selling group accommodations and events at Arkansas' 52 state parks by serving as a customer service representative and liaison for the parks, developing group sales leads in and out of the state, analyzing and reporting group sales data, representing the park system at trade shows, making cold calls to perspective business and group guests, working closely with the parks to secure group business. Implementation of strategies to cross sell properties, bundling, and packaging as well as identifying leads to meet sales goals is expected.

This position is governed by state and federal laws and agency policies and procedures. Applicants must be proficient in Microsoft Office products and have superior communication skills as well as the ability to build relationships with contacts, guests, resources, communities, and destinations as related to revenue and bookings. Must be able to work a varied schedule, including weekends and holidays.

Frequent travel is required. Must have a valid driver's license; a driving record check will be performed. A criminal background check is also required.

This position offers a full benefit package including paid holidays, annual and sick leave, health insurance and retirement pension.

Applicants must meet or exceed the following qualifications: The formal education equivalent of a bachelor's degree in marketing, public relations, business administration or a related field; plus three years of experience in marketing and sales, public relations or a related area.

EOE/AA/ADA Women and minorities are encouraged to apply.

Applications accepted online ONLY:

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism.

Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas's natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state's economy by generating travel and enhancing the image of the state.

Position Information

Class Code: G165C

Grade: GS07


Salary Range: $40,340.00 - $58,493.00


The Arkansas Department of Parks and Tourism (ADPT) Specialty Operations Manager is responsible for managing the marketing and programs within the agency to ensure efficiency. This position is governed by state and federal laws and agency/institution policy.


Analyzes reports on sales, profits, costs, and merchandise inventories to evaluate the business and accounting practices of the facilities, and detect problems and recommend corrective action. Develops and presents training programs for park management on administrative procedures and marketing techniques.

Participates with senior management in planning parks development projects and operational changes and improvements. Participates with senior management in interviewing and selecting facility managers and other staff. Writes, implements, and interprets policy and procedures for fiscal management of park facilities.

Investigates complaints about park facilities, prepares reports for senior management on revenue operations and trends, and suggests changes and improvements in overall operations. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of the principles and practices of fiscal management and cost accounting. Knowledge of marketing techniques and practices.

Knowledge of computer programs and practices. Ability to develop procedures and systems for monitoring operations. Ability to analyze situations and data, project outcomes and develop solutions to problems.

Ability to present training, information and advice regarding marketing and fiscal management to all levels of staff. Ability to communicate both orally and in writing.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in marketing, accounting, or business management or a related field; plus four years of experience in retail and/or finanacial management in a for-profit organization. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock

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Adpht Speciality Operations Manager

State Of Arkansas