Mchenry County College, IL Bangor , ME 04402
Posted 2 months ago
Work Week
40 Hours | Flexible schedule to meet department needs to include evenings and Saturdays
Position Summary
Execute the admissions process for new students including daily application processing; reviewing, evaluating, and entering transcripts; identifying and reporting fraudulent applications; and supporting other daily admissions tasks and communication workflows. Support the recruitment department, including events, tours, and outreach. Assist the Coordinator of Admissions and Director of Admissions and Recruitment.
Essential Job Functions and Responsibilities
General Responsibilities:
Execute the daily operations of the admissions process
Communicate timely and relevant information to prospective and incoming students
Provide service excellence through courteous, informed, accessible, and professional engagement with students, families, and colleagues
Process applications and troubleshoot errors within the system and with other departments
Evaluate and enter high school transcripts, test scores, and all relevant data as it applies to student admissions
Maintain ongoing communication with students to ensure receipt of all credentials and relevant data
Assist with maintaining and updating procedure manuals and department processes
Support the management and enrollment of International Students, including tracking student meetings and regular communications to meet International Student requirements
Provide customer service at department and college-wide events, including New Student Orientation, Meet MCC, College Fair, Commencement, tours, etc.
Assist prospective and new students in completing the admissions process
Respond to email inquiries and phone inquiries in a timely and professional manner with appropriate and accurate information
Meet with prospective and new students needing assistance with admissions document processing
Work collaboratively with others (e.g., colleagues, stakeholders, vendors) to positively impact student success
Provide back-up to the New Student Enrollment Coaches
Assist with recruitment events both on- and off-campus
Collaborate with other departments to provide seamless communication and services for students
Assume additional duties as assigned by immediate supervisor
TECHNICAL RESPONSIBILITIES:
Provide excellent technical use of the Admissions and Recruitment Office technology, including CRM and database management systems
Support all daily import processes
Support training to Admissions & Recruitment staff on Colleague and Recruit functions and updates
Support maintenance of Recruit and Colleague Communications Management functions
Utilize the ERP, CRM, and report writing software to create, design, and generate reports regarding new student admissions data
Required Qualifications
Associate's degree from a regionally accredited institution
Prior experience with ERP and/or CRM systems
McHenry County College offers a complete benefits package to full-time employees including medical, dental, vision, life and long term disability coverages, and flexible spending accounts. Employees also receive 15 paid holidays and a competitive bank of vacation, sick, and personal leave time along with an optional Sick Leave Pool. The College also offers employees the opportunity to save for retirement through deferred compensation plans.
The College waives tuition and fees for any full time employee who takes credit courses at MCC as well as providing tuition reimbursement for pre-approved course work taken at a regionally accredited institution upon successful completion of such course.
Agency McHenry County College
Address 8900 U. S. Highway 14
Crystal Lake, Illinois, 60012
Phone (815) 479-7562
Website www.mchenry.edu
Mchenry County College, IL