Admissions RN Liaison

Florida Presbyterian Homes Lakeland , FL 33803

Posted 2 weeks ago

Welcome to Florida Presbyterian Homes! Since 1955 we have been serving elders who are seeking a lifestyle that is secure and where they are treated with respect and dignity. All employees are committed to these goals. We work hard to give elders a place to live rather than simply a place to receive physical care.

Located in Lakeland, Florida Presbyterian Homes is a 68 bed, Joint Commission accredited nursing care center and 45 bed ALF. The nursing center has 34 beds dedicated to post-acute rehabilitation and 34 beds dedicated to long-term care. We are a single campus, continuing care retirement community that serves 325 residents

This commitment is reflected in our Mission Statement:

Florida Presbyterian Homes provides compassionate, personalized continuing care and service of the highest quality, consistent with our Christian heritage.

We are glad to see that you are interested in joining us in this exciting and rewarding work and ministry.

Full-time Employee Benefits:

  • Retirement Plan (Company matched 4% 403b)

  • Health Insurance (Company pays 90%)

  • Company-paid Life and LTD

  • Visions, Dental, Life, STD & LTD

  • PTO

  • On-site Gym and Wellness Director

  • Referral Bonus

  • Tuition reimbursement program

  • Discounted dining and grab and go meals

  • Tickets at work discounted amusement parks and entertainment

  • Community outreach and employee appreciation events

  • Years of Service awards

Part-time Employee Benefits

  • PTO based on hours worked

  • On-site Gym and Wellness Director

  • Referral Bonus

  • Tuition reimbursement program

  • Discounted dining and grab and go meals

  • Tickets at work discounted amusement parks and entertainment

  • Community outreach and employee appreciation events

  • Years of Service awards

Florida Presbyterian Homes

is a DFWP EOE

We are proud to be a tobacco-free campus.

Seasonal Flu Shot Mandate

To help protect residents, staff, non-employees and volunteers, guests/patients, and families of residents and staff of Florida Presbyterian Homes from acquiring seasonal influenza disease and to help prevent the unnecessary spread of the influenza virus between employees, non-employees, patients, and families. This is accomplished through the requirement that all FPH employees receive an annual influenza vaccination. By having our employees vaccinated against influenza, we continue to promote a culture of safety by helping to prevent acquired influenza transmission to residents, as well as protecting staff against workplace transmission. Vaccination of employees will also reduce workplace absenteeism due to influenza illness, further reducing operational costs of providing care.

Those who decline for valid and documented clinical or religious reasons will be required to wear a face covering, mask, and or shield in areas where patients or residents may be present during the seasonal flu/influenza season.

RN Clinical Liaison

PURPOSE OF THIS POSTION

The primary purpose of this position is to initiate one on one dialog with current and potential referral sources and maintain positive relationships in the community. Will design, develop sources and drive cutting edge sales strategies designed to increase guest/resident admissions. Development and maintain a program that successfully leverages Florida Presbyterian Homes core competence in the area of rehabilitating g medically complex guests/residents who require a rehabilitation day in a healthcare setting.

POSITION REQUIREMENTS

Educational:

  • High School/GED/Registered Nurse with Florida License

h3. Licensure:

  • Current Florida Registered Nurse License

h3. Experience:

  • Microsoft Word, Outlook and Excel

SUPERVISORY/TECHNICAL FUNCTIONS

  • Effectively utilizes clinical and marketing expertise to build and nurture long term relationships and collaborate with multiple referral sources and disciplines (MDs, social workers, case managers, discharge planners, geriatric case managers, insurance case managers and FPH Care Team) to meet and exceed ADC targets.

  • Circulates at hospitals daily, spending a significant amount of time in the field, assessing patients, enhancing referral relationships, representing FPH at pertinent community events and educating others on FPH's mission and how it differentiates itself from other SNFs.

  • Performs comprehensive clinical intake for appropriateness for admission, based on patient acuity, needs, and expected outcomes. Conducts financial verification including insurance verification through online system, and performs background check prior to accepting referral. Uses expert clinical knowledge and judgment to determine appropriateness of admissions in a timely manner.

  • Continuously provides excellent customer service by updating referral source on status of admission, via NaviHealth or phone, depending on situation and preferred communication method of referral source. Collaborates with Admission Coordinator to arrange transportation to FPH. Is responsive to hospital goals of early discharge and clinical initiatives.

  • Conducts face to face introductions at hospitals for guests and their families, representing FPH and its services, and identifying self as point of contact for referral transfer process. Educates guest and family on specific benefits of FPH and provides informational pamphlet with information about facility.

  • Collaborates closely with DON and ADON to promote organization mission and goals. Is able to effectively communicate to receiving RNs, MDS coordinator and other interdisciplinary staff an overall picture of patient status, needs, and capacity and develops initial care plan to insure a smooth transition and customer satisfaction.

  • Coordinates additional equipment or supplies needed at FHP as indicated and arranges for transportation. Includes after hours as needed.

  • Accesses Cerner or other medical record access and utilizes it for additional clinical information related to guest referral or follow up.

  • Collaborates with Admissions Coordinator for daily update of residednt/guest roster, bed board, and census related to pending/confirmed admissions. Projects census for leadership team. Maintains Navi-Health bed availability at all times.

  • Collaborates with Admission Coordinator to produce monthly reports using internal and external data, to include but not limited to number referred, number accepted, number denied and reason, payer source, referring MD and social worker, along with any other pertinent information and trends.

  • Maintains current nursing license in good standing. Hours vary depending on need, including evenings and weekends. Is available to referral sources 24/7 and assigned to on-call rotation list.

  • In the event of emergency and/or when there is a alteration in census and/or staffing patterns/levels, the nurse liaison may be assigned to assist with clinical operations of the facility to meet the needs of residents/guests.

CUSTOMER SERVICE

  • Achieve a high level of resident satisfaction.

  • Achieve a high level of employee satisfaction

  • Achieve a high level of satisfaction with other internal and external customers.

  • Promote the Homes' mission and vision. Help maintain a good public relations program that serves the best interest of the community.

SAFETY, EQUIPMENT, AND SUPPLIES

  • Ensure department policies and procedures identify appropriate safety precautions and equipment to use when performing tasks, which can result in bodily injury. Educate employees on same.

  • Ensure that department employees attend and participate in a hazardous communication and universal precautions training program as established by CDC and OSHA guidelines, annual training and mandatory meetings.

  • Ensure that current material safety data sheets for hazardous chemicals used are on file and easily accessible.

  • Ensure department personnel are properly trained on equipment, tools and procedures. Promote safety within department.

CONTINUING EDUCATION

  • Participate in activities that achieve previous year's development plan.

  • Evaluates performance against expectations and adjusts for improvements.

CORE COMPETENCIES

  • Behaviors demonstrate an understanding of the needs of our residents, accompanied by a desire to help; strives for high levels of resident and customer satisfaction so that resident and customer expectations are exceeded.

  • Demonstrates appropriate behaviors that focus and improve on teamwork and employee satisfaction so that voluntary employee turnover is reduced - includes (but not limited to) assisting in the orientation of new team members/employees; collaborates with other team members/employees.

  • Consistetly demonstrates efficient use of all FPH's resources and actively participates in activities that promote stewardship; respect for facilities and equipment, management of supply expenses, improved product utilization, product safety, labor cost management and process improvement so that the Homes quality and financial goals are met.

  • Consistently reports for work on time, rarely absent, has a positive attitude, cooperates with staff and residents and respects the dignity of all.

  • With supervisor, develops a personal development plan (see below) at annual evaluation date so that opportunities for improvement are identified. Documents continued progress toward identified goals.

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Admissions RN Liaison

Florida Presbyterian Homes