Admissions & Retention Specialist For Graduate & Professional Studies

Colby-Sawyer College is a comprehensive liberal arts-based institution located in the scenic Lake Sunapee area of New Hampshire. We have friendly people, beautiful nature, and small-town amenities and shops. We are located about 35 minutes south of Dartmouth College and just 1 hour 30 minutes from Boston. For more information see Lake Sunapee Region Chamber of Commerce, NH.

We strive to always be a people-first organization. We are passionate about building and sustaining an inclusive and equitable working environment for all employees. If you are looking for a place where you will feel welcome and that you belong, Colby-Sawyer College is that place.

Colby-Sawyer is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to share what they can offer and how they can help us to achieve and maintain these values in their cover letter.

Interested candidates may also visit Human Resources in Colgate Hall Room 230, Monday through Friday from 8am - 5pm, to alternatively complete a paper application.

Review of candidates will begin immediately and continue until the position is filled.

Colby-Sawyer College is proud to be an equal opportunity employer. We are committed to maintaining a diverse workforce and an inclusive work environment which celebrates multiple perspectives. Colby-Sawyer College will not tolerate discrimination in employment or employment-related decisions on the basis of race, ethnicity, color, national origin, gender, religion, age, mental or physical disability, family or marital status, sexual orientation, veteran status, genetic information, or gender identity.

The Admissions and Retention Specialist for Graduate and Professional Studies at Colby-Sawyer College actively seeks out prospective students for graduate and professional studies programs, including those in the Workforce Readiness Institute (WRI). Utilizing a range of methods such as telephone outreach, email communication, interviews, counseling sessions, and application review, this role plays a pivotal part in attracting potential students. Participation in recruitment-related events and projects is a crucial aspect of the position.

With a focus on achieving tangible results, the Admissions and Retention Specialist represents Colby-Sawyer College, effectively promoting its offerings to advance the institution's enrollment and retention objectives.

A significant facet of this role involves collaboration with Dartmouth Health (DH) in supporting students enrolled in the Workforce Readiness Institute. Working closely with DH administrators, faculty, students, and colleagues at Colby-Sawyer College, this role assists in the enrollment process by providing guidance on course selection, monitoring academic progress, and reporting analysis to key stakeholders.

Responsibilities

• Represent the College both on-and off-campus within your assigned territory to prospective students, employers, and other individuals or organizations involved in the college selection process.

• Fulfill all aspects of the recruiting process for prospective students within your assigned territory to meet the enrollment goals of Colby-Sawyer College.

• Successfully complete in-person, telephone, and virtual contact with prospective students to help them understand policies and procedures and complete all admission processes utilizing available technology.

• Coordinate and plan recruiting activities for the assigned territory/programs.

• Generate term statistics for the Assistant Director of Graduate and Professional Studies Admissions (ADGPSA) and Associate Dean of Graduate and Professional Studies (ADGPS) post add/drop periods.

• Maintain strong working relationships with Colby-Sawyer administrative personnel, faculty, Deans, Dartmouth Health, and WRI staff to ensure best practices and efficient workflow.

• Confer regularly with the Assistant Director of GPS Admissions, Associate Dean of GPS, Office of the Registrar, Dartmouth Health administration, Financial Aid, Marketing, and other campus personnel and constituencies to plan, coordinate, participate in activities, exchange information, and resolve problems, with the goal of maximizing the overall effectiveness of recruiting and retaining students in GPS and WRI programs.

• Review admissions applications, complete preliminary transfer credit review, and determine admissions decisions for Colby-Sawyer applicants for specified GPS and WRI programs.

• Maintain prospective student databases and create sequential messaging with enrollment marketing.

• Maintain a strong understanding of current programs, policies, and procedures including academic programs, financial aid policies, business office policies, nursing licensure qualifications and processes, state educational certifications, and international student application requirements.

• Create, understand, and analyze recruitment-related data, reports and other quantitative information to identify progress and potential areas of focus or improvement at each stage of the admissions funnel from inquiry through enrollment.

• Maintain retention tracking for WRI and Associate of Health Science programs.

• Coordinate, execute, and attend bi-weekly meetings with Dartmouth Health, WRI program coordinators, and Colby-Sawyer staff as appropriate to provide updates,

• Advise and register current WRI and AS of Health Science students each semester, communicate deadlines, monitor progress, and provide follow-up as needed to support enrollment and retention goals.

• Develop enrollment and retention pathways with the Assistant Director of GPS Admissions, Associate Dean of GPS, and Deans.

• Coordinate with Enrollment Operations for timely WRI student uploads and ASHS transcripts.

• Assist Enrollment Operations with the entry of WRI student data into the Customer Relationship Management (CRM) Tool, as needed.

• Other duties as assigned.

• Bachelor's degree required.

• Prior college admissions, sales, or equivalent experience preferred.

• Understanding of the goals, objectives, and challenges associated with recruiting and retaining students to a small, private liberal arts institution.

• Strong written and verbal skills.

• Comfortable presenting to groups in person and virtually.

• Able to interact effectively with a wide variety of constituencies, including adult learners, college and healthcare administrators, and faculty and members of the Colby-Sawyer college community.

• Able to effectively prioritize, organize, and complete multiple projects and tasks simultaneously.

• Able to prepare, analyze, and interpret data. Prior experience working in a CRM (Target X) preferred.

• Able to work evenings and weekends and attend recruitment events as needed.

• Able to conduct day travel up to 1-2 days per week. Must have a valid driver's license.