Admissions Representative

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Admissions Representative

Institution:

Minnesota State University, Moorhead

Classification Title:

MSUAASF Range B

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative Service Faculty

City:

Moorhead

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$38,797.00 - $78,458.00

Job Description

1.Team Management:

• Manage and execute all aspects of recruitment and admissions strategies through the utilization of an integrated data driven enrollment management methodology to achieve or exceed the predetermined quantitative goals.

• Establish and maintain active interpersonal relationships with prospective students and external school contacts to effectively promote the University and provide information about academic degree programs.

• Utilize the office's customer relations management system to manage communication flow of prospective students and family members within assigned territory.

• Execute continual written and telephone communication to prospective students and family members to engage them in the recruitment and admissions process to generate enrollment.

• Maintain communications with prospective students, family members and school guidance/career counselors and advisors within assigned territory through direct and electronic mail, telephone and text messages, social media and other outlets.

• Work with prospective student to submit official documents; provide unofficial transcript evaluation to determine whether prospective student meets admission criterion. Review unofficial collegiate transcripts for incoming credits and preliminary degree audits.

2.Travel

• Participate in the development of recruitment annual travel matrix in collaboration with the Director of Undergraduate Admissions and other members of the leadership team.

• Attend and represent the University at national and regional college fairs.

• Coordinate personal visits to high schools, community colleges, and other venues as appropriate to assigned territory to generate prospective student interest and/or applications.

• Travel will encompass both independent and team travel and frequently driving long distances that require overnight stays.

• Evening and weekend work hours and travel are required when necessary.

• Complete appropriate travel paperwork in an accurate and timely manner.

3.Annual Recruitment Events

• Participate in the development and execution of on-campus and off-campus annual recruitment activities/events to promote and market the University. Events can include Campus Preview Days, Open Houses, new student orientations and other internal and external events.

• Coordinate and participate in recruitment campaigns both individually and as a member of the recruitment team.

4.Departmental Daily Operations

• Greet and meet prospective students/families that visit the campus and provide information about academic programs, admission criteria and application and enrollment processes and procedures. Refer visitors to our visit registration tools to schedule group and individualized campus experiences.

• Provide presentations to small and large groups of prospective students, families, and others that visit campus.

• Provide campus tours, as necessary, to prospective students and their families to showcase academic buildings, residence halls and student life.

• Provide coverage at reception desk and answer telephones as needed.

5.Other Duties as Assigned

• Provide assistance as needed with a variety of projects that relate to departmental and institutional recruitment and admissions initiatives.

• Serve on University and/or departmental committees.

6.Professional Development

• Participate in professional development opportunities offered by the University to enhance leadership, social and technical skills.

• Participate in professional development opportunities and conferences offered by professional organizations and Minnesota State system to enhance and maintain knowledge of current recruitment and admissions industry best practice standards. Organizations like AACRAO, NACAC, MACAC DACAC, NISTS.

• Maintain current knowledge of University academic programs and student services to ensure accurate information is provided to prospective students.

Minimum Qualifications

• Strong communication skills

• Excellent interpersonal and organizational skills

• Effective oral and written skills

• Ability to present to large and small groups

• Ability to effectively engage with diverse populations

• Computer literate

• Willingness and ability to work unconventional work schedule that includes evenings and weekends

• Able to perform overnight travel and possess a valid driver's license

• Completed Bachelor's Degree

Preferred Qualification

• One or more years of customer service experience

• Experience utilizing a Customer Relationship Management (CRM) system

Work Shift (Hours / Days of work) Monday-Friday; Core Hours

Telework (Yes/No) No

About MSU Moorhead

MSU Moorhead is an inclusive university that pushes students to do more. We embrace diversity of ideas and people with our core values of grit, humility and heart.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

11-15-2024

Position End Date:

Open Date:

09-27-2024

Close Date:

10-12-2024

Posting Contact Name:

Ben Ozdemir

Posting Contact Email:

jo0733kn@minnstate.edu