Admissions Representative - FWS

Report to

Manager of First Impressions

Department

Admissions - Institutional Relations

FLSA Status

Hourly, Non-Exempt

Max Hours Per Week

20

JOB PURPOSE

To assist the Office of Admissions in recruiting students to Midwestern Baptist Theological Seminary and Spurgeon College. Representatives are the front line of interaction with future students in the admissions process.

ESSENTIAL FUNCTIONS

• Communicate with prospective students during the recruitment process

• Assist with Office of Admissions' administrative tasks including but not limited to answering telephones, printing, and sorting of recruitment materials, preparing and processing mass mailings during the recruitment period

• Conduct campus tours for prospective students and their families

• Provide communication and customer service to prospective students via phone, text, email, social media, and printed material

• Maintain inventory of recruitment materials

• Assist with preparation for Admissions' Events

• Monitor Admissions' social media presence

• Answer basic questions regarding the admissions process, financial aid, and campus life.

KEY VALUES

Humble

• Flexible/Servant-hearted

• Willing and happy to do the little things that may have been overlooked

• Listen well to other's directives, needs, and desires

• Hospitable - make others feel welcome, important, and involved

• Be open to correction and change

Hungry

• Curious to learn and try new things

• Complete assignments timely

• Look to improve processes and procedure

Smart

• Enjoy details, organization, and catching little mistakes

• Be assertive when working on projects and take pride in finishing the task

• Able to put pieces together and solve problems without direction

• Relationally aware, able to read people and able to sense when something is "off"

Happy and Hopeful

• Excited to be part of the vision and mission of Midwestern Seminary and Spurgeon College

• Able to serve others with sincere joy

• Manage difficult situations and relationships with optimism

• People-oriented and cheerful

QUALIFICATIONS / REQUIREMENTS

MUST BE CURRENT STUDENT OF MBTS OR SPURGEON COLLEGE, AND

MUST QUALIFY FOR THE FEDERAL WORK STUDY PROGRAM VIA FAFSA

Including,

• Christian with high integrity, currently pursuing a relationship with God

• Experience working in higher education, in customer service or in sales, preferred

• Able to exhibit a basic understanding of the Midwestern Seminary and Spurgeon College missions, degree programs, and

• Experienced with Microsoft Office, including but not limited to Word, Outlook, and Excel

• Proficient in basic computer skills, navigating the internet and simple software, scanning and printing

• Must possess excellent communication skills, both verbal and written

• Must exhibit a positive attitude

• Desire and willingness to learn

• Able to pass background screening, including driving record

• Eligible to work in the United States

WORKING CONDITIONS

• Flexible hours, though typically Monday through Friday

• No more than 20 hours per week

• Shared office setting

• Some outdoor work required during recruiting events and while conducting campus tours

PHYSICIAL REQUIREMENTS

• Frequently required to sit or stand for periods of time at desk or computer station

• Able to walk for extended periods of time. Campus tours can require up to three (3) hours' time

• Able to push, pull, lift and/or move up to forty (40) pounds.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.

Midwestern Baptist Theological Seminary is an Equal Opportunity Employer

Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.