Austin Oaks Hospital is seeking a qualified, energetic and positive candidate for the Admissions position (2p-10:30p)full time employment. AUSTIN OAKS HOSPITAL is an acute psychiatric hospital offering inpatient services to Adult, Adolescents, and Children.
The 13-acre, oak-lined campus in South Austin also includes outpatient services for Adults and Adolescents. Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiary acute care hospital, behavioral health facilities and ambulatory centers nationwide. Key responsibilities include but not limited to:
Serves as the initial contact for admission inquiries. Routes prospective patient / inquirer to appropriate person for assessment. Answers and forwards incoming calls.
Provides accurate and timely data entry, coping of documents, and daily census reports. To assist admissions in providing direct patient care and supervision of all psychiatric patients; to ensure safety, including crisis intervention. Patients served include children (ages 4-11), adolescents (ages 12-17), and adults (ages 18 and up).
SKILLS, KNOWLEDGE AND ABILITIES: Must be able to communicate in a professional manner to all personnel, visitors and vendors.
Must understand importance of positive communication with public, dealing with diverse group of individuals on a daily basis. Ability to organize, communicate effectively in writing and orally in the English language, follow instructions, tolerate interruptions, and work independently with minimum supervision. Must be able to maintain strict confidentiality.
Must be able to be flexible with scheduling; rotating shifts as necessary. Significant computer skills, data entry, word processing, and spreadsheet development / maintenance. Ability to consistently fulfill responsibilities and complete assignments.
Skill in performing vital signs. Knowledge of patient rights. Skill in developing and maintaining therapeutic relationships with patients and cooperative / effective relationships with Licensed Clinicians, RN?s, LVN?s and other MHTs.
Ability to read and write legibly. Ability to effectively communicate with coworkers, patients and administration. EDUCATION: Required:
High School diploma or equivalency. Preferred: Some college. EXPERIENCE: Required:
At least one year direct care experience in a psychiatric facility. Reception / high-volume phone experience in a professional setting. Data entry experience using various software applications. Preferred: Previous work experience in a psychiatric admissions department, 6 months office experience preferred.
Universal Health Services