Admissions Rep/Registrar - Bh

Universal Health Services Austin , TX 78719

Posted 2 months ago

Responsibilities

Austin Oaks Hospital is seeking a qualified, energetic and positive candidate for the Admissions position (2p-10:30p)full time employment. AUSTIN OAKS HOSPITAL is an acute psychiatric hospital offering inpatient services to Adult, Adolescents, and Children.

The 13-acre, oak-lined campus in South Austin also includes outpatient services for Adults and Adolescents. Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiary acute care hospital, behavioral health facilities and ambulatory centers nationwide. Key responsibilities include but not limited to:

Serves as the initial contact for admission inquiries. Routes prospective patient / inquirer to appropriate person for assessment. Answers and forwards incoming calls.

Provides accurate and timely data entry, coping of documents, and daily census reports. To assist admissions in providing direct patient care and supervision of all psychiatric patients; to ensure safety, including crisis intervention. Patients served include children (ages 4-11), adolescents (ages 12-17), and adults (ages 18 and up).

Qualifications

SKILLS, KNOWLEDGE AND ABILITIES: Must be able to communicate in a professional manner to all personnel, visitors and vendors.

Must understand importance of positive communication with public, dealing with diverse group of individuals on a daily basis. Ability to organize, communicate effectively in writing and orally in the English language, follow instructions, tolerate interruptions, and work independently with minimum supervision. Must be able to maintain strict confidentiality.

Must be able to be flexible with scheduling; rotating shifts as necessary. Significant computer skills, data entry, word processing, and spreadsheet development / maintenance. Ability to consistently fulfill responsibilities and complete assignments.

Skill in performing vital signs. Knowledge of patient rights. Skill in developing and maintaining therapeutic relationships with patients and cooperative / effective relationships with Licensed Clinicians, RN?s, LVN?s and other MHTs.

Ability to read and write legibly. Ability to effectively communicate with coworkers, patients and administration. EDUCATION: Required:

High School diploma or equivalency. Preferred: Some college. EXPERIENCE: Required:

At least one year direct care experience in a psychiatric facility. Reception / high-volume phone experience in a professional setting. Data entry experience using various software applications. Preferred: Previous work experience in a psychiatric admissions department, 6 months office experience preferred.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Rep I

Allergan Plc

Posted 5 days ago

VIEW JOBS 4/2/2020 12:00:00 AM 2020-07-01T00:00 Envision working with energetic colleagues and inspirational leaders. Now, place yourself in that mix; leading discussions, asking the right questions and driving results. All while wearing jeans to work! Customer Experience Representative I - Brilliant Bar WHAT YOUR NEW MANAGER WANTS YOU TO KNOW: "I'm looking for passionate team players who are enthusiastic about providing world class customer service to Allergan's patients, practices and sales representatives. If you are looking to promote your career in the pharmaceutical industry supporting Allergan's growing aesthetic business I would be very interested in receiving your resume. Let's discuss what you can bring to the team and what you aspire to do in the future." YOU ARE more than just a title, YOU ARE… * A Relationship Builder - You provide top notch service to our physicians and field sales representatives regarding questions related to Allergan's aesthetic websites. You are responsible for provisioning doctors and their staff to be able to use Allergan Direct in whatever capacity they choose * A Critical Thinker - You are responsible for assisting our field reps with onboarding and registration to our eCommerce platform that serves as the engine in which Allergan allows physician's patients to order product through a physician's website, supported by Allergan * A Troubleshooter- You provide on-going help for any eCommerce-related question or issue that may arise for our physician's and their staff and act as the liaison between the customer and our IT teams. YOU WILL: * Provision doctors and staff to use Allergan Direct. You will also assist our field reps with onboarding and registration to our eCommerce platform. * Build bridges. Provide on-going help for any eCommerce-related question or issue that may arise for our physician's and their staff. * Provide white glove customer service. Proactively highlight the benefits of each program and optimize the benefits available to the customer regarding all applicable sites YOU BRING: * 6 months Customer Service experience with Allergan Customer Operations programs, especially within Brilliant Distinctions and successful completion of Brilliant Bar training requirements and proven proficiency or 2-3 years of Contact Center experience outside of Allergan * Experience working with MS Office * Attention to detail and the ability to multitask * High School Diploma ALLERGAN LEADERSHIP SKILLS: For this role, we're looking for a team member who is: * Excellence Focused * Optimistic * Inquisitive A Talent Magnet: The best leaders are brand ambassadors and have an eye out for great talent to join our family. All Allergan colleagues are an extension of our recruiting team, building bridges for the best people to grow our company. WE WILL GIVE YOU THE ALLERGAN EDGE: At Allergan, we define the "Allergan edge," as something that sets us apart, gives us an advantage and strengthens us to be better - for our customers, patients, investors and each other. Our 'edge' is our colleagues, and we are committed to making Allergan the best place for them to work and achieve career goals. How do we do this? We Engage, Develop, and Reward our colleagues. * Engage. From Day 1. You are a bold leader who wants to make an impact. We listen to your ideas and your questions, so we can be even better at what we do. * Develop. Learn every day, build new skills every day. We prioritize development, so our leaders are always ready for the next challenge and opportunity. * Reward. Exceptional performance creates exceptional opportunities and rewards. Financial awards and incentives are just a part of this - we invest in our people; celebrate successes through recognition programs; promote healthy lifestyles and work-life balance. We offer amazing benefits most of which start on your 1st day at work (Medical, Dental, Vision, 401k - company match up to 8%, Tuition Reimbursement, and much more) Allergan Plc Austin TX

Admissions Rep/Registrar - Bh

Universal Health Services