Unitypoint Health Fort Dodge , IA 50501
Posted 1 week ago
Overview
Patient Registration Clerk
UnityPoint Health-Fort Dodge
Hours Vary: PRN/As Needed
Serves as Registrar for department and completes clerical tasks under the supervision of the Registration Manager/Supervisor. Works closely with patients, families, peers, supervisor, physicians and other healthcare team members
Why UnityPoint Health?
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Responsibilities
Greets and escorts new patients and guests while demonstrating positive customer service skills.
Answers telephone calls and makes calls for patients and guests.
Completes registration interviews with patients including insurance verification
Performs Point of Service Collections by requesting estimated liabilities, copays, and deposits.
Processes and posts patient payments on accounts after collecting cash, check or credit card payment. Provides patient with receipt and reconciles cash drawer at end of day.
Prepares patient charts including labels, wristbands, information flexes and other forms/documents used by patient care team.
Explains and has patients sign treatment consents and required billing documents.
Handles a wide variety of clerical work.
Calls and/or faxes for insurance pre-certification and authorization for inpatient and outpatient services, when needed.
Maintains documents and forms related to registered and admitted patients.
Handles all patients with sensitivity and efficiency.
Communicates heavily with other departments, patients, nursing and other medical staff to ensure quality coordination of patient care.
Supports and contributes to department goals by attending department meetings and participating in performance improvement activities.
Assists with or trains new employees.
Maintains knowledge of registration responsibilities associated with the external disaster plan and system downtime.
Complies with and remains knowledgeable of government payor guidelines and policies i.e. Medicare, Medicaid, Tricare and Veterans Administration.
Maintains effective communication/working relationships with co-workers, management and members of the healthcare team.
Obtains and transcribes orders for patients.
Qualifications
Education:
High School Graduate.
Previous customer service experience
Experience:
Data entry and typing. Hospital experience or business training helpful
Area of Interest: Patient Services;
FTE/Hours per pay period: .01;
Department: Patient Access;
Shift: Various shifts as needed;
Job ID: 150682;
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