ADMISSIONS AND RECORDS TECHNICIAN
Under general supervision, performs various clerical tasks supporting the conduct of student admission and registration activities including transcripts, records, and residency; performs related duties as required.
This classification performs a wide range of clerical and technical support duties for various Admissions and Records functions. Incumbents in this classification support student registration, processing of transcripts, records maintenance and residency, and provide information and assistance to students regarding various aspects of the Admissions and Records process. The Admissions and Records Technician is distinguished from the Admissions and Records Specialist in that the latter performs specialized duties that require comprehensive knowledge of District admissions regulations.
The following duties are typical for this classification.
Assists students in the completion of various forms and documents providing information regarding admissions and registration procedures, and courses offered; may advise students of admission and graduation requirements.
Prepares all incoming documents, transcripts, petitions and other admissions forms for scanning and indexing; maintains chronological and alphabetical records and makes available for all departments.
Provides general information regarding a wide variety of admissions and registration policies and procedures to students, staff, faculty and the public in writing, over the telephone or at the counter.
Participates in the conduct of student registration; schedules students for assessment testing; assembles material and equipment utilized at the registration station.
Calculates tuition and other fees according to established guidelines; receives payments and operates a cash register; maintains related records.
Types list, cards, addresses, labels, and standard forms; may prepare or type correspondence or reports using typewriter or computer terminal; proofreads and/or corrects material for completeness and accuracy.
Initiates and maintains student records; collects and verifies student statistical data for the preparation of state reports and statistical reports.
Operates a variety of office equipment, including photocopiers and microfilm readers; develops a variety of correspondence, lists and reports for students, other District offices, and outside organizations regarding Admissions and Records matters.
Performs related duties as required.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Basic operations and procedures of a college admissions and records office.
Office procedures, methods and equipment including computers and applicable software applications such as word processing, spreadsheets and databases.
Principles and practices of record keeping and filing.
Interpersonal skills using tact, patience and courtesy.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Oral and written communication skills.
Learn to apply and interpret rules, regulations and policies regarding community college admissions and records office.
Learn applicable sections of State Education Code and other rules and regulations relative to the area of assignment.
Perform specialized clerical duties related to admissions and records services.
Develop, prepare, audit and maintain accurate and complete records, reports and files.
Operate office equipment including computers and supporting word processing, spreadsheet and database applications.
Review documents for accuracy, completeness and compliance with required procedures and regulations.
Prioritize work while working with frequent interruptions.
Understand and follow oral and written directions.
Type or enter data at a speed necessary for successful job performance.
Use correct English grammar, punctuation, and spelling.
Understand and follow verbal and written instructions.
Receive the public in person and over the phone.
Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with extensive public contact.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
Jun 30, 2019
Crafton Hills College