Miami Jewish Health System Miami , FL 33196
Posted 1 week ago
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.
Job Title: Admissions Receptionist
Job Summary
Responsible for greeting and assisting guests and visitors, answering phones, and ensuring calls are routed appropriately throughout the organization.
Essential Job Functions
Create a positive, enthusiastic, and favorable first impression for all patients, residents, and visitors
Answer incoming calls, providing general information and ensure calls are routed appropriately.
Assist guests and visitors upon arrival
Other duties as assigned, includes serving as backup for facility tours, room setup, and uploading admissions documents
Maintains a professional appearance at all times with mandatory uniform
Job Requirements
Education:
Experience:
Licenses/Certifications:
Abilities Required
Excellent verbal and written communication skills in English. Bilingual (English/Spanish required, English/Creole a plus)
Computer proficiency required
Strong critical thinking skills and the ability multi-task
Outstanding customer service skills
Functional Demands
Environment Work Conditions:
Infectious Material Exposure:
Organizational Expectations
Ensures that resident's/patient's rights are adhered to
Demonstrates professionalism and accountability
Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
Demonstrates excellent communication skills
Ensures confidentiality and security of patients' medical information
Identifies and utilizes appropriate channels of communication
Able to speak, read and write English
Able to think and act calmly to meet unusual occurrences of the job
Adheres to the organization's Mission, Vision and Values
Participates in departmental activities, meetings and in-services and follows established guidelines
Maintains a safe working environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you've ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Miami Jewish Health System